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Windows System Administrator

Education at Work (E@W) is seeking a skilled and motivated Windows System Administrator to support and maintain our hybrid identity infrastructure and core Microsoft 365 services. This position is responsible for the daily operation, security, and optimization of our on-prem Active Directory environment and Azure-based Entra ID. You will also contribute to the administration of SharePoint Online and related collaboration tools across the Microsoft 365 ecosystem. This is a key role for someone who thrives in a hybrid IT environment and is passionate about secure, reliable, and user-focused system administration.


Key Responsibilities
  • Administer and support on-premises Active Directory: user/group management, OU structure, and Group Policy Objects (GPOs).
  • Maintain and monitor Azure Entra ID (formerly Azure AD): manage cloud identities, roles, and conditional access policies.
  • Configure and support Single Sign-On (SSO) and Multi-Factor Authentication (MFA) across integrated services.
  • Ensure directory security through proper permissions, auditing, and policy enforcement.
  • Support hybrid identity environments using Azure AD Connect.
  • Manage basic SharePoint Online site structures, permissions, and content organization.
  • Respond to incidents, troubleshoot authentication issues, and resolve access or sync problems.
  • Assist with backup and recovery strategies related to identity and collaboration systems.


Required Qualifications
  • 3–5 years of experience in Windows system administration or similar role.
  • Proficiency with Active Directory and Group Policy management.
  • Working knowledge of Azure AD/Entra ID and hybrid identity solutions.
  • Experience with Microsoft 365 services, including SharePoint Online.
  • Understanding of authentication protocols (LDAP, Kerberos, NTLM).
  • Strong communication and documentation skills.


Preferred Qualifications
  • Experience with Conditional Access, SSO configuration, and MFA administration.
  • Familiarity with Azure AD Connect sync and user provisioning workflows.
  • Exposure to SharePoint site architecture and Teams integration.
  • Microsoft certifications (e.g., AZ-104, MS-100, or SC-900.


$70,000 - $80,000 a year
Exempt

Education At Work (E@W) enables students from traditionally underserved communities to secure a high-quality post-graduation job through evidence informed work-based learning programs. E@W aims to equip students with the high-value skills and experiences sought in the professional world by offering meaningful work opportunities. 


If you love the pursuit of excellence and are inspired by empowering a student-centered culture to fulfill the E@W mission, we invite you to learn more. We offer unique opportunities to work on rewarding projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards exceptional work.


AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: 


Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W’s employees to perform their job duties may result in discipline up to and including termination of employment.  



THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED.  ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION, AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

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$70000K
$80000K

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Education at Work is a nonprofit contact center provider helping college students graduate with less debt by partnering with clients to address customer service needs through a millennial workforce.

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Full-time, on-site
DATE POSTED
April 6, 2025

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