Administration Assistant

Location: Based in Campbelltown on the lands of the Dharawal People

Employment Type: Full time maximum term Until June 30, 2025

Hourly Rate: $33.31 per hour

Application Deadline: Tuesday 3rd December

What’s In It For You?

• Compensation: Salary Packaging benefits of up to $18,550 and up to $2,650 additional tax-free money to spend towards meals and entertainment.
• Supportive Environment: Work within a supportive, collaborative team that values your contribution.
• Impact: Are you ready to make a difference in the lives of patients with complex and chronic conditions? Join our dynamic team at the My Care Partners Program in South Western Sydney, where your administrative expertise will play a crucial role in delivering exceptional, patient-centred care.

The Position

As the Administration Officer of the My Care Partners Program, you will collaborate with the dedicated team of health professionals committed to delivering exceptional care to patients with complex and chronic conditions. To succeed in this role,  you will apply your strong organisational skills, attention to detail, and your ability to multitask in a fast-paced environment. You will be a crucial link between patients, clinicians, and other service providers, contributing to the overall efficiency and quality of healthcare delivery.

What You’ll be Doing

• Provide vital administrative support to the My Care Partners Program team.
• Communicate seamlessly with a multidisciplinary team, contributing to outstanding customer service.
• Organise clinical huddles and case conferences to support collaborative care.
• Manage phone inquiries from patients and staff with discretion and professionalism.
• Maintain accurate records, files, databases, and spreadsheets.
• Support customer recruitment and retention 
• Handle internal and external inquiries efficiently, managing appointments and staff schedules.
• Assist in project activities, ensuring logistics and deliverables are on track.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Cammie Dinh (Talent Acquisition Partner) at [email protected]

What You’ll Bring

• Strong communication and interpersonal skills, with the ability to adapt to diverse patient needs.
• Exceptional organisational skills with the ability to multitask in a fast-paced environment.
• Experience with Microsoft Office and medical software (Medical Director, Pracsoft, iRad) is an advantage.
• Flexibility to work both independently and as part of a team, including the possibility of remote work.
• A high level of professionalism and commitment to maintaining patient confidentiality.

Take the next step in your career and join a team that values your skills while making a real impact. Apply today!

Join us at EACH

For over 50 years, EACH has been dedicated to enhancing lives and fostering stronger communities through our health and support services. Our workforce comprises compassionate individuals ready to offer a wide range of services tailored to meet the unique needs of individuals from all walks of life. Join us in our mission and together, let's create meaningful change.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant. 

Next Steps in the Hiring Process 
Thank you for your interest in joining EACH! To learn more about next steps, please check out our Hiring Process Guide.

EACH Commitments

At EACH, we prioritize treating every individual with dignity and respect, regardless of their background, ability, or identity. We actively encourage applications from diverse backgrounds and those with lived experiences.  

EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander People.  For further information regarding our commitment please see our Reconciliation Action Plan.

As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures