Senior Associate, DashMart - Labor Strategy & Operations
About the Team
DashMart is a rapidly growing business vertical within DoorDash, that operates micro-fulfillment centers throughout the United States. We offer fresh & local groceries and household essential items to our customers, and do so reliably and rapidly. The Operational Excellence & People Experience supports DashMart ventures by managing organizational change and comms, standardizing ops processes, providing best in class training, and empowering our Local Ops Leaders and Operators.
About the Role
We are seeking a Senior Associate to manage our labor modeling and finance reporting, to fill a growing demand within DashMart as the company continues to expand. In this role you will 1/ address gaps and demands that exist within our existing labor data system, 2/ focus on dashboarding and data architecture creation, 3/ support cross-functional partners.
This role can be performed 100% remotely or hybrid with some in-office time depending on individual preference, and will require up to 20% travel time to spend time working alongside local ops. You will report into the Manager, DashMart Data Governance within our DashMart New Business Verticals organization.
You’re excited about this opportunity because you will…
- Build. You'll have your fingerprints all over DoorDash's next big business. You'll think critically about how we change and communicate as an organization, and get 1% better every day.
- Strategize. From fundamentals, you'll support implementation of the strategy for best serving our internal customers.
- Analyze. You'll assess the operational, people, and financial impacts of our change and communication related decisions, and iterate based on data.
- Lead. You'll work with multiple teams, including Local Operations, Central Ops, Strategy & Ops, Finance, Category Management, Marketing, Safety, People Ops and many more to thoughtfully approach change and communications.
We're excited about you because…
- You have 2-4+ years of professional experience in retail, labor planning, consulting, or other relevant fields.
- You're organized and data focused. You are proficient in google sheets, have intermediate+ SQL experience and other technical skills like data warehousing. A nice to have is labor modeling experience in related industries such as grocery, warehouse management, and/or retail.
- You're excited to solve problems in innovative ways. You resist "this is how it's always been done" thinking. You’re a data expert. You love working with data and can work independently in SQL to root cause problems and implement data-quality-centric solutions.
- You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
- You're an owner. You are detail-oriented and organized, and not afraid to get your hands dirty to “do what it takes” to get things done. You manage a portfolio of data products that deliver high-quality, trustworthy data.
- You are a strategic thinker. You're not interested in the status quo. You love thinking about new opportunities or process improvement potential. You know how to identify a problem and work through the solution from A to Z, and more importantly how to explain that thought process to others to obtain buy-in. You are open to feedback and know that the best ideas come through collaborative thinking.
- You're scrappy. You are willing to do whatever it takes to get the job done whether it's digging into a new process to determine how best to communicate it to new hires or helping troubleshoot a technical issue. You have a high bandwidth, with the ability to juggle multiple tasks at once.
- You have a Completed Bachelor’s Degree.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act).
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Average salary estimate
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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.
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