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Level 1 Assistant Manager(09576) - 2223 North Belt Highway

Job Description

Now hiring for new store opening soon on the North Belt Highway

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$42500 / YEARLY (est.)
min
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$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Level 1 Assistant Manager(09576) - 2223 North Belt Highway, Domino's

Domino's Pizza is on the hunt for a Level 1 Assistant Manager at our new store located at 2223 North Belt Highway, St. Joseph, MO! If you've always had a knack for leadership, managing tasks, and multitasking in a lively environment, this role is made for you. As an Assistant Manager, you'll become the go-to person during your shift, overseeing everything from cost and inventory control to stellar customer relations. You'll lead by example, ensuring compliance with company policies and procedures and inspiring your crew to do the same. This position is not just about managing; it's about building a fun and collaborative atmosphere that keeps both staff and customers happy. Plus, working at Domino's means you can take your experience and potentially advance to a General Manager or even a franchise owner position! We celebrate diversity in our teams, valuing the unique contributions of every individual. So, if you’re ready to roll up your sleeves and help us continue being the best in pizza delivery, then apply today and show us what you’ve got!

Frequently Asked Questions (FAQs) for Level 1 Assistant Manager(09576) - 2223 North Belt Highway Role at Domino's
What are the responsibilities of a Level 1 Assistant Manager at Domino's Pizza?

As a Level 1 Assistant Manager at Domino's Pizza, your role encompasses various critical duties including managing cash control, overseeing inventory, ensuring excellent customer service, and maintaining store cleanliness. You'll set the standard for your team, making sure policies and procedures are followed, while also managing staffing and scheduling. Your day-to-day activities will ensure the store operates smoothly and efficiently, helping to uphold Domino's reputation for exceptional service.

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What qualifications do I need to be a Level 1 Assistant Manager at Domino's Pizza?

To qualify for the Level 1 Assistant Manager position at Domino's Pizza, candidates should possess strong leadership and communication skills. A background in retail or food service management is helpful but not mandatory. Key qualities include the ability to manage time effectively, handle customer interactions with ease, and demonstrate a commitment to following company policies. It's also essential to have basic math skills for cash and inventory management.

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What skills will I develop as a Level 1 Assistant Manager at Domino's Pizza?

Working as a Level 1 Assistant Manager at Domino's Pizza will equip you with invaluable skills such as leadership, customer service excellence, and operational management. You'll refine your multitasking abilities, learn to make quick decisions in a fast-paced environment, and develop strong team management strategies. Additionally, your financial acumen will grow as you handle cash control and inventory management, all crucial skills for advancing in the culinary and retail industry.

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How does advancement work for a Level 1 Assistant Manager at Domino's Pizza?

At Domino's Pizza, advancement for the Level 1 Assistant Manager is very much within your reach! Many individuals start in customer service roles and move up through levels of management. Hard work and proven leadership can lead to positions like General Manager, and eventually even franchise ownership. Your dedication to the company's goals and your results-driven approach will be rewarded with opportunities for career growth.

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What is the work environment like as a Level 1 Assistant Manager at Domino's Pizza?

The work environment for a Level 1 Assistant Manager at Domino's Pizza is dynamic and energetic! You'll be part of a teamwork-focused atmosphere where every day presents new challenges. The job requires balancing administrative tasks with in-store operations, ensuring quality service while being a point of support for your team. It's lively, fast-paced, and a lot of fun if you enjoy working with people and food!

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What are the typical hours for a Level 1 Assistant Manager at Domino's Pizza?

The hours for a Level 1 Assistant Manager at Domino's Pizza can vary depending on the store's needs. Generally, you can expect to work evenings and weekends, as these are peak times in the pizza business. Flexibility is key, as some shifts may include late-night hours or early starts, accommodating the bustling pace of our pizza deliveries and customer orders.

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How does Domino's Pizza support diversity among Level 1 Assistant Managers?

Domino's Pizza has a strong commitment to diversity and inclusion, particularly for positions like Level 1 Assistant Manager. The company thrives on recognizing and valuing individual contributions from team members of various backgrounds. Training programs and a supportive work culture are in place to foster a welcoming environment, ensuring everyone feels valued and has the opportunity to reach their highest potential.

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Common Interview Questions for Level 1 Assistant Manager(09576) - 2223 North Belt Highway
Can you describe your leadership style as a Level 1 Assistant Manager?

When addressing your leadership style during an interview for the Level 1 Assistant Manager role at Domino's Pizza, share how you approach team motivation, training, and collaboration. You might say something like, 'I believe in leading by example, fostering open communication, and empowering my team members to take initiative. I've found that this approach not only boosts morale but enhances productivity as well.'

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How do you handle customer complaints?

During your interview, be prepared to explain how you effectively manage customer complaints as a Level 1 Assistant Manager. You could say, 'I prioritize listening to the customer's concerns and empathizing with their situation. I work swiftly to find a solution, whether it involves addressing their issue directly or escalating it when necessary, all while ensuring the customer feels heard and valued.'

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What strategies do you use to manage your team effectively?

In your interview, showcase strategies that demonstrate your management capabilities. For instance, you could mention how you implement regular check-ins and feedback sessions to maintain team performance and morale. You might say, 'I emphasize clear communication and acknowledge team members' contributions, which helps build a cohesive and motivated environment.'

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How would you ensure compliance with company policies during your shift?

Mention your commitment to upholding company policies as a Level 1 Assistant Manager. You might say, 'I make it a priority to lead by example, strictly adhering to company policies and procedures while encouraging my team to do the same. I also ensure that everyone is properly trained and informed about our guidelines.'

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What methods would you use to train new employees?

Share your approach to training and development in the interview. A good response could be, 'I believe in a hands-on training approach combined with clear instructional guidance. I pair new employees with experienced team members and regularly check in on their progress, offering feedback and support to ensure they feel confident in their new roles.'

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How do you manage inventory and prevent waste?

Discuss how you would handle inventory management as a Level 1 Assistant Manager. You could say, 'I regularly review inventory levels and conduct audits to identify and address any discrepancies. I also involve my team in assessing usage patterns to help minimize waste and optimize stock levels, thereby improving overall efficiency.'

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What would you do if you saw a team member not performing adequately?

In your response, emphasize the importance of addressing performance issues constructively. You might say, 'I would approach the team member privately to discuss my concerns and understand any challenges they may be facing. My goal would be to provide support and create a plan for improvement, rather than just issuing reprimands.'

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What role does team morale play in a successful operation?

Express your understanding of how team morale directly impacts store performance in your interview. You could explain, 'High team morale fosters a positive work culture, leading to better customer service and increased productivity. I make it a priority to recognize my team's efforts and create an environment where everyone feels valued.'

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How would you handle a busy shift at the store?

Elaborate on your ability to handle high-pressure situations. You could say something like, 'During busy shifts, I remain calm and focused. I prioritize tasks and delegate responsibilities effectively to my team, ensuring that we maintain service quality even during peak periods.'

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Why do you want to work as a Level 1 Assistant Manager at Domino's Pizza?

Here, you should convey your enthusiasm for working at Domino's. A compelling answer could be, 'I am passionate about providing excellent service and enjoy working in a fast-paced environment. I admire Domino's dedication to teamwork and customer satisfaction, and I am eager to contribute to its success while developing my leadership skills.'

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
November 27, 2024

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