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Customer Service Rep(06066) - 23415 Three Notch Road, Unit 1109

Job Description

CSR - Insider Position Description

Department: Store Operations

Job Title: CSR - Insider

FLSA Classification: Non-Exempt

Reports To: General Manager

Regional Operations Manager – secondary report

Direct Reports: N/A

Indirect Reports: N/A

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.

There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.

Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.

Pizza Maker responsibilities:

· Making Domino's high quality pizzas

· Food and portion control

· Hygiene and food safety

· Food preparation

· Taking customer orders and up selling

· General cleaning & organization duties

CSR responsibilities:

· Taking orders over phone and in person

· Greeting customers within 10 seconds

· Building relationships with customers

· Up selling

· Cash handling

· Keeping the customer area clean

· Assisting Pizza Makers with toppings and dough.

If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time – there's something for everyone in-store.

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's in-store staff enjoy:

· Greater variety

· Smaller teams, make friends easier

· Flexible hours

· Fast career progression

· Training opportunities & rewards

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

· An EXCEPTIONAL and POSITIVE attitude

· You must be 16 years of age or older.

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

· Must be able to make correct monetary change

· Verbal, writing, and telephone skills to take and process orders

· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

· Ability to enter orders using a computer keyboard or touch screen

· Ability to comprehend and give correct written instructions

· Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person

· Talking and hearing on telephone

· Near and mid-range vision for most in-store tasks

· Depth perception

· Ability to differentiate between hot and cold surfaces

· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

· Ability to stand for long periods of time: Most tasks are performed from a standing position.

Hammerhead Pizza LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

Domino's Glassdoor Company Review

3.5

Domino's DE&I Review

No rating

CEO of Domino's

Russell Weiner

Approve of CEO

Average salary estimate

$35000 / YEARLY (est.)

min

max

$30000K

$40000K

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What You Should Know About Customer Service Rep(06066) - 23415 Three Notch Road, Unit 1109, Domino's

Are you ready to bring your exceptional customer service skills to a fun and fast-paced environment? Join us as a Customer Service Representative at Domino's located at 23415 Three Notch Road, Unit 1109 in California, MD! In this role, not only will you take orders over the phone and face-to-face, but you'll also build personal relationships with our customers who make each day special. At Domino's, we believe that our team members are our greatest asset, and we are dedicated to your success. Show off your incredible attitude and customer care prowess as you assist with pizza making, handle cash, and maintain the cleanliness of our service area. Whether you're looking for a path to career advancement, flexible hours, or just a job to earn some extra bucks, the opportunities are endless here! With exciting rewards for teamwork, competitive wages, and a lively store atmosphere, you won't want to miss your chance to grow with us. We value hard work, fun times, and continuous learning, making this a fantastic place to start your journey in the pizza industry. So, are you ready to join a crew that thrives on great pizza and even greater customer service? Let’s make it happen at Domino's!

Frequently Asked Questions (FAQs) for Customer Service Rep(06066) - 23415 Three Notch Road, Unit 1109 Role at Domino's

What does a Customer Service Rep at Domino's do?

As a Customer Service Representative at Domino's, you will primarily be responsible for taking customer orders, providing friendly service, and handling various tasks that promote a positive experience for our customers. You will greet customers promptly, assist with order processing, and work alongside pizza makers to ensure a smooth operation.