Director of Operations & Innovation

Job Summary

A company is looking for a Director of Operations, Technology & Innovation.

Key Responsibilities

• Architect and optimize donor systems to support major donors and corporate partners
• Design and implement scalable processes for stewardship, gift processing, and donor management
• Develop and analyze performance dashboards and reports to measure fundraising progress

Required Qualifications

• 8-12 years of experience in development operations, sales operations, or revenue operations
• Strong technical fluency with Salesforce CRM and experience optimizing CRM systems
• Ability to design strategic solutions while executing daily operations
• Experience building dashboards and analyzing donor behavior
• U.S. Citizen or Permanent Resident, willing to travel for team events