Take IT to the Next Level - Systems Admin Role

We’re DenaliTEK, an award-winning Managed Services Provider (MSP) based in Anchorage, and we’re hiring a high-performance Systems Administrator.

This isn’t your typical helpdesk job. You’ll be the go-to technical expert for a set of client accounts, driving technology success through hands-on systems work, proactive service, and trusted guidance. If you thrive on structure, standards, and solving real-world tech problems before they happen — you’ll love this role.

This is a hybrid position — part in-office, part onsite at client locations (all local). But make no mistake: this is a client-facing, relationship-driven, get-things-done kind of job. You won’t just sit behind a screen all day. You’ll be out in the field helping businesses improve, secure, and align their IT environments with best practices.

We want someone who takes ownership — who loves standards and sees “proactive” as a way of life, not a buzzword. If you’re only comfortable reacting to tickets or you dread documentation… this isn’t the job for you.

What You’ll Do:

• Perform regular Technology Alignment Reviews for your assigned clients
• Proactively maintain client systems: firewalls, endpoints, backups, and more
• Identify risks, resolve recurring issues, and recommend smart improvements
• Collaborate with our team and clients to standardize and streamline environments
• Document everything with precision
• Support the team by owning your accounts and reducing noise for the helpdesk

What We’re Looking For:

• 2+ years in a proactive technical support or Systems Admin role (MSP experience = gold star)
• Strong knowledge of Windows Server, networking, cloud platforms, and endpoint security
• Confidence in your documentation and communication skills — you’ll need both
• A bias for action and a passion for doing things the right way (not just the fast way)
• Someone who can handle the occasional fire but lives to prevent them in the first place

Preferred Certifications:

• A+, Network+, Security+ or equivalent experience
• Microsoft or CompTIA certifications

• Hybrid role – office provided, but we want you working with our clients
• 100% company-paid medical, dental, and vision insurance
• 401(k) with company contribution
• 4 weeks of PTO annually, plus 7 paid holidays
• Reimbursements for mileage, parking, internet, and cell phone
• A no-drama, no-politics environment that values performance and integrity

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.