Service Now Developer

Join DaCodes!

We are a high-impact software and digital transformation firm.

For over 10 years, we have developed technology-driven and innovative solutions thanks to our team of 220+ talented #DaCoders, including developers, architects, UX/UI designers, PMs, QA testers, and more. Our team collaborates on projects with clients across LATAM and the United States, delivering outstanding results.

At DaCodes, you will have the opportunity to grow professionally, work on a variety of projects across different industries, and leverage cutting-edge technologies.

Our DaCoders play a crucial role in the success of our company and our clients. You will have the chance to work with disruptive startups and global brands while contributing your expertise to impactful projects.

Sounds interesting?

We are looking for talented professionals to join our team—let’s work together!

The ideal candidate has a unique combination of technical expertise, problem-solving skills, ownership mindset, and a collaborative spirit.

We are looking for an experienced ServiceNow Developer to join our team and contribute to the design, development, integration, and administration of ServiceNow solutions. The ideal candidate will have 5-8 years of experience in ServiceNow and other application development, supporting customer service technology and working in consulting environments focused on technology strategy, governance, and solution design.

This role requires a strong technical background, problem-solving capabilities, and the ability to work as a trusted advisor to business partners. The successful candidate will be responsible for designing scalable solutions, integrating ServiceNow with other enterprise applications, and ensuring best practices in implementation and configuration.

Required Qualifications

🔹 5-8 years of experience in ServiceNow development and application support.
🔹 2-3 years of advanced ServiceNow administration, configuration, integration, and development.
🔹 Strong expertise in JavaScript, jQuery, AngularJS, HTML/CSS, XML, REST/SOAP, LDAP, and SSO.
🔹 ServiceNow Certified Administrator (Required).
🔹 Bachelor’s degree in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or an equivalent field (Required).
🔹 Ability to work collaboratively with customers and cross-functional teams.
🔹 Experience troubleshooting complex ServiceNow implementations and integrations.

Nice-to-Have Skills (Preferred)

✅ Expertise in ITSM module/processes, CMDB, Core Platform, GRC/IRM, Event Management.
✅ Experience with SSO / Access Management (PING or Azure preferred).
✅ Experience using Integration Hub for APIs.
✅ Knowledge of ServiceNow products such as ITOM (Discovery, Health & Event Management), Core Platform, CMDB, eBonding, Customer Service Management (CSM), and IT Service Management (ITSM).

Key Responsibilities

✅ Develop and maintain custom ServiceNow applications, modules, and integrations.
✅ Configure and customize ServiceNow applications, workflows, and UI components using JavaScript, jQuery, AngularJS, HTML/CSS, XML, REST/SOAP, LDAP, and SSO.
✅ Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
✅ Implement and optimize ServiceNow functionalities for improved efficiency and automation.
✅ Ensure security and compliance through best practices in authentication, authorization, and data management.
✅ Troubleshoot and resolve ServiceNow application issues and performance bottlenecks.
✅ Integrate ServiceNow with external systems using Integration Hub, APIs, and third-party connectors.
✅ Participate in governance discussions to drive ServiceNow strategy and process improvements.
✅ Stay updated with the latest ServiceNow features, releases, and industry best practices.

Benefits of Working at DaCodes

🚀 Work with global brands and disruptive startups.
🏡 Remote work / Home office.
📍 If a hybrid or on-site model is required, you will be informed from the first session.
⏳ Flexible work hours aligned with your assigned project/team.
📅 Monday to Friday schedule.
⚖️ Legal benefits (Applicable for Mexico).
🎉 Day off on your birthday.
🏥 Private health insurance (Applicable for Mexico).
🛡️ Life insurance (Applicable for Mexico).
🌎 Multicultural teams.
🎓 Access to courses and certifications.
📢 Meetups with industry experts and top universities.
📡 Virtual networking events and interest groups.
📢 English classes.
🏆 Opportunities within our different business lines.
🏅 Proudly certified as a Great Place to Work.