Customer Trainer - job 1 of 2

Job Summary

A company is looking for a Customer Trainer to design and deliver impactful training sessions for customers.

Key Responsibilities

• Build training programs and materials for customers post-implementation
• Create and deliver various training content, including webinars and workshops
• Track attendance, engagement, and feedback to measure training effectiveness

Required Qualifications

• 3+ years of experience in customer-facing training for a SaaS company
• Customer-first mindset with a passion for helping customers
• Experience using video conferencing and content creation tools
• Proven ability to lead engaging virtual training sessions
• Background in change management or customer onboarding is a plus