Customer Experience Supervisor - job 1 of 2

Job Summary

A company is looking for a Customer Experience Supervisor for the Western Tier.

Key Responsibilities

• Oversee daily operations and provide management support to customer service staff
• Monitor customer service performance, identify operational issues, and implement strategies for improvement
• Compile reports, analyze budgets, and ensure operational efficiency and customer satisfaction

Required Qualifications

• Education: High School Diploma or GED (accredited)
• Experience: 5 years of relevant work experience
• Call center or customer service experience required
• Supervisory or management skills required
• Must reside and work in the U.S