Warehouse Lead - Shipping and Receiving

The Company

About Quench

Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com.

About Culligan

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com.

Values: 5Cs

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what's right

Consistently deliver exceptional results

The Position

Quench is currently seeking a Warehouse Shipping Lead. This position will be the hands-on leader of the Indirect shipping team in the facility, oversees the pick, pack, and ship for our Indirect business. They will be the primary contact person in the distribution center for the account managers. They will assist the account management team with order trouble shooting – missed serial numbers, missed freight pickups, and incorrect order statuses. The Shipping Lead is critical to satisfying the expectations of Quench’s internal and external customer. This position will report to the Distribution Center Manager.

Responsibilities

· Support departmental vision, policy, and goals.

· Communicate regularly with direct reports to ensure they are in alignment with corporate initiatives.

· Checking in Trucks for unloading and loading large volumes of materials

· Assist with determining appropriate production methods and labor levels to meet service deliverables by understanding the impact pf workflow on production by meeting performance standards. Assist Shipping and Receiving Manager in assigning work directions to team members.

· Responsible for the timely and accurate shipment of goods from the distribution centers.

· Sales order prioritization to meet SLA or exception requests.

· Optimizes outgoing freight shipments to achieve lowest cost while meeting customer demand.

· Leads by example with the intent on making Quench a great place to work.

· Train and develop talent. Ensure accountability for policy compliance, KPIs (e.g. inventory turns, fill rates, etc.), and customer SLAs.

· Maintain a clean, organized, and safe work area.

Qualifications

Education / Experience:

· High School Diploma or GED

· 3+ years of warehouse leadership experience with multiple direct reports.

· Lean or operational excellence experience is a plus.

· Valid driver’s license

General:

· Exceptional communication and presentation skills (verbal and written).

· Ability to execute multiple tasks, staying organized in a results-driven, fast-moving environment.

· Ability to collaborate with the service, sales, finance, and customer care departments.

· Knowledge of Hazmat shipping and DOT shipping requirements.

· Proficient with Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook). Experience with warehouse management systems (Financial force is a plus).

· Knowledge of inventory systems and processes

· Forklift Certification required

· Physical exertion is common to many tasks. Must be able to lift up to 50 lbs, stand, kneel, sit, and climb stairs.

· Steel toe shoes required

· Safety Glasses required.

· Ability to work overtime, as assigned