Retail Sales Associate (Seattle Coffee Gear)

Position Summary: This is a non-traditional coffee job focused on selling espresso machines and accessories. We are a luxury retail environment located in the Kirkland Urban shopping center. We are looking for a flexible part-time hire with relatively open availability, especially on weekends. We need a new employee who can:

Assist in the day-to-day sales of the retail store; provide outstanding sales and service assistance to retail customers, achieve sales objectives, handle routine sales/service issues and escalations, execute store maintenance and visual merchandising tasks, and work with associates within the store to improve selling skills, product knowledge and sales results

• Interact with all customers and maintain empathy and positivity in all interactions.
• Demonstrate the use and maintenance of machines.
• Set and achieve personal sales goals and assist in achieving store goals.
• Use Point of Sale system to process customer sales, returns, and swaps.
• Greet all customers in the store.
• When possible, offer coffee to customers as they shop or are waiting to enter the store.
• Clean and sanitize coffee service area and store surfaces.
• Restock and merchandise products and display areas.
• Assist with store opening and closing duties.
• Other duties as assigned.

• Be able to sit, bend, stand, move around the store and stockroom, and lift items up to 40 lbs. unassisted and possibly more on occasion with assistance
• Be able to use common retail tools such as basic computer applications
• Must be able to read and write in the English language
• Must be willing to work weekends

• High School Diploma or equivalent.
• 1 year of experience in customer facing sales
• Work experience using POS and/or inventory management system.

• Coffee/barista experience is a plu