Event Specialist-PT - job 1 of 5

As an Event Specialist-PT at CROSSMARK, your main task is to conduct in-store food and product demonstrations in Sandusky, OH, while delivering outstanding customer service. This role includes engaging with customers, showcasing various products, providing product knowledge, and driving sales through engaging interactions. You’ll catch shoppers' attention and inspire them to explore the products at hand!

To qualify for the Event Specialist-PT position at CROSSMARK, candidates should possess a friendly demeanor, be able to stand for up to four hours, and have a reliable form of transportation. A high school diploma or GED is required, and while Food Safety Certification is essential, it can be completed after you're hired. Most importantly, you need to be enthusiastic, reliable, and able to work independently.

Yes! The Event Specialist-PT role at CROSSMARK is a permanent part-time position, making it ideal for those looking to earn supplemental income without a full-time commitment. You can choose events that fit your schedule, allowing for an excellent work-life balance.

CROSSMARK offers comprehensive training for its Event Specialist-PT team, making it suitable even for entry-level candidates. The training will prepare you to confidently conduct product demonstrations and provide stellar customer service, equipping you with all the skills needed to excel in your role.

Event Specialist-PT employees at CROSSMARK who work 10 or more hours each week are eligible for several benefits. These include access to a 401K plan and medical, dental, and vision insurance. Plus, you’ll enjoy the perk of weekly pay!

The work schedule for an Event Specialist-PT at CROSSMARK is flexible. You’ll have the freedom to select events that align with your availability, making it perfect for someone seeking part-time work that fits around other commitments.

The primary goal of an Event Specialist-PT at CROSSMARK is to create engaging experiences for customers through food and product demonstrations. By sharing your passion for the products and actively engaging with shoppers, your intent is to not only promote sales but also to enhance consumer experience in retail environments.

To engage a customer effectively during a product demonstration, start with a warm greeting and introduce yourself. Ask open-ended questions to gauge their interests, encourage them to try the product, and share your personal insights that make the offering special. A friendly demeanor and genuine enthusiasm can go a long way in building a connection.

To boost sales during an in-store demonstration, leverage suggestive selling techniques, highlight unique product features, and create urgency by mentioning any limited-time offers. Additionally, tailoring your pitch based on customer interactions can be beneficial. Always encourage sampling and share your experiences to get customers excited about making a purchase.

When asked about providing excellent customer service, share a relevant story that highlights your communication skills and problem-solving abilities. Discuss how you listened to a customer's needs, offered thoughtful solutions, and ensured they left satisfied. This demonstrates your commitment to customer experience, which is crucial in the Event Specialist role.

Managing your time effectively during an event as an Event Specialist involves careful planning and prioritization. Arrive early to set up, map out the product demonstration times, and stick to a schedule. Pay attention to customer traffic and adjust your approach to give everyone an opportunity to engage with the product without feeling rushed.

The most important aspect of the Event Specialist-PT role is effective communication and rapport building with customers. Creating an inviting atmosphere where consumers feel comfortable engaging with you and the products can significantly impact sales and overall success at events.

Handling a difficult customer requires patience and tact. Start by listening to their concerns without interruption. Acknowledge their feelings and address their issues calmly, offering solutions. If the issue is beyond your control, ensure they feel heard, and if necessary, involve a manager. Remaining professional and upbeat contributes to a positive shopping atmosphere.

Express your motivations, such as your passion for customer interaction and product promotion, as well as the thrill of exceeding sales targets. Share how the dynamic nature of the job and the flexibility to meet new people inspires you to bring your A-game during events.

To prepare for a new product demonstration, conduct thorough research about the product, understanding its features and benefits. Practice your presentation and anticipate potential questions customers may ask. Gather all essentials for the demo, ensuring you feel confident and ready on event day.

If you run out of product samples during an event, stay calm and professional. Communicate this to customers honestly, perhaps offering them an alternative product or a rain check. Always ensure that you have an ample stock before the event, but if incidents occur, handling them positively and creatively shows your adaptability.

When asked why you want to work as an Event Specialist-PT for CROSSMARK, share your enthusiasm for the brand and the role's opportunities to interact with customers. Talk about how you admire CROSSMARK's reputation in the industry, their commitment to customer service, and your eagerness to contribute to their mission of delivering exceptional marketing solutions.