Senior Instock Manager

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Coupang is looking for an experienced Instock Manager with a strong track record in inventory or supply-chain management disciplines. This position is responsible for developing and executing cross-category level sales and inventory strategies to optimize availability and inventory turns. In this role, you will have ownership of leading initiatives that drive improvement of our procurement operations and inventory management mechanism. You will also build strong partnerships with cross functional teams to drive towards common goals. The ideal candidate will possess the ability to operate from a company-wide perspective and drive scalable process improvement, automation, and analytics.

What You Will Do

• Plan and execute inventory as well as sourcing optimization strategies to increase sales, in-stock rates, cost saving, inventory turns and health for owned vendors
• Analyze and manage own key performance indicators such as in-stock rate, inventory coverage, and turns
• Forecast and manage efficient inbound and outbound inventory flows and health including forecasting, purchasing, and removing unproductive inventory
• Drive root cause analysis and reporting for operational/system issues, develop action plans, and lead projects with managing multiple competing priorities simultaneously
• Collaborate with multiple internal teams to drive purchasing-process improvements and automation with inventing and simplifying new operations and systems
• Establish and maintain relationships with senior leaders of partnered vendors to grow and optimize the business.

Basic Qualifications

• 5+ years supply chain, operations, inventory management and/or project management experience
• Superior analytical skills with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions
• Experience working with complex data sets and process improvement techniques
• Familiar with communicating and presenting to senior leadership
• Proficiency in analytical tools and techniques including Microsoft Excel or statistical software

Preferred Qualifications

• Experience with SQL a plus.

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $83,000/year in our lowest geographic market to $154,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate.

If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

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