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Customer Service Representative at Costco

Costco is hiring entry-level Customer Service Representatives to provide assistance and support to members. You’ll be the face of the company, helping customers with their inquiries and ensuring they have a positive shopping experience. Whether on the phone or in-store, you’ll provide top-tier service to Costco’s loyal customer base.


Key Responsibilities:


  • Assist customers with product questions, refunds, or exchanges.
  • Handle membership inquiries and explain store policies.
  • Collaborate with other team members to resolve customer issues.


Qualifications:


  • Excellent verbal and written communication skills.
  • Ability to work well in a team and independently.
  • Basic computer skills and customer service experience are preferred.
  • Strong problem-solving abilities.


Why Apply: As a customer service representative, you'll gain experience in resolving customer issues, which is a great foundation for a long-term career in retail or customer service.

Costco Wholesale Glassdoor Company Review
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Costco Wholesale DE&I Review
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CEO of Costco Wholesale
Costco Wholesale CEO photo
Craig Jelinek
Approve of CEO

To continually provide our members with quality goods and services at the lowest possible prices.

22 jobs
FUNDING
TEAM SIZE
DATE POSTED
June 11, 2025

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