Manager, Infrastructure Support & Systems Operations

What You’ll Do

CoreWeave, a leader in specialized cloud infrastructure, is seeking a versatile manager to oversee our Infrastructure Support and Systems Operations teams. This role is key to managing the critical physical infrastructure that supports our clients' high-performance compute needs.

You will lead a team that ensures smooth, reliable hardware operations across client solutions while also building a new support group focused on dedicated infrastructure solutions. Your leadership will guide these teams in maintaining, troubleshooting, and optimizing our infrastructure to meet client requirements.

• Manage Systems Operations Team: Lead a skilled team responsible for maintaining and optimizing physical infrastructure across multiple client environments.
• Build and Lead a Dedicated Infrastructure Support Team: Develop and manage a team focused on supporting key infrastructure, handling escalations, and ensuring smooth hardware operations.
• Incident and Escalation Management: Oversee the resolution of infrastructure-related incidents, collaborating with internal teams to deliver effective solutions.
• Operational Efficiency: Improve support processes to enhance efficiency and reduce downtime, ensuring the infrastructure meets client expectations.
• Cross-functional Collaboration: Work closely with product, infrastructure, and other teams to ensure seamless delivery of infrastructure resources.
• Client Communication: Manage client communication during escalations and issue resolution, ensuring transparency and client satisfaction.
• Team Leadership and Development: Mentor team members, developing their skills to manage and maintain critical infrastructure effectively.

Investing in our people is one of our top priorities, and we value candidates who can bring their diversified experiences to our teams. Here are some qualities we’ve found compatible with our team. We'd love to talk about whether this aligns with your experience and Interests and what you’re excited to work on next.

Who You Are

Minimum Qualifications

• 3+ years of experience managing teams focused on physical infrastructure support and incident resolution.
• Knowledge of Linux environments and basic networking.
• Strong understanding of server hardware, configuration, and troubleshooting.
• Excellent communication skills for collaboration across technical and non-technical teams.
• Strong organizational and project management skills.
• Applicants must have work authorization that does not require sponsorship from the company now or in the future.

Preferred Qualifications

• Experience managing technical operations or infrastructure support teams in cloud or data center environments.
• Familiarity with distributed computing environments, networking, and storage infrastructure.
• Experience with NVIDIA GPU technologies.
• Knowledge of Kubernetes, Slurm, and Bright Cluster Manager technologies.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,000-$160,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position also includes a discretionary bonus, equity, and a comprehensive benefits package.