Sales Enablement Program Specialist

About the Opportunity

The Sales Enablement Program Specialist will be a key role within the Global Go-To-Market (GTM) Enablement organization at Contentful. This role will center on all aspects of field readiness programs and skills needed to support all segments of the business, specifically teams that manage all pre- and post-sales activity. The mission of the team is to increase impact through best-in-class enablement programs centered around role-based knowledge, skill development and strong leadership coaching. This person will help coordinate and activate our strategy and help the field realize its aggressive goals. You will bring unique perspectives and amazing execution to help roll-out the overall strategy to all field teams to ensure their success in the way they understand, prioritize, and engage with our prospects and customers. The ideal candidate is a high energy, positive, driven individual with enablement experience and appreciates working in a fast-paced dynamic environment.

Prior to applying please note:

• This is a hybrid role - While weekly office presence is not required, we’re looking for someone who is open to coming into the San Francisco office 1–2 days per week
• At this time, Contentful will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization)

What to expect?

• Assist, coordinate, report on, and sustain structured enablement programs to equip our GTM teams
• Partner with Field Enablement Program Managers and leadership to help manage multi-faceted projects with rigorous prioritization to help drive projects through to completion
• Build strong relationships by collaborating with all Field roles and leadership and cross-functional teams (Marketing, Operations, Finance, etc.) to drive successful outcomes for Contentful’s organization
• Organize, structure and communicate out key information to be consumed by GTM teams
• Coordinate, schedule and facilitate meetings and trainings (in person,live-virtual training, e-learning)
• Use KPIs, dashboards, and reporting to drive curriculum improvements and track enablement program efficacy 
• Keep all content and learning curriculum courses up to date in our Enablement technology platform
• Support  integration of program content into onboarding program
• Bring a healthy attitude to work every day 

What you need to be successful?

Basic Qualifications:

• 1-3 years of prior Sales/Field Enablement, Sales or Customer Experience Position or Program Management related Experience
• Experience working with global team members and cross-functional stakeholders and leaders
• Ability to operate independently and successfully in both remote and in-office environments
• Successful history of putting the customer first, result-orientation and program ownership
• Bachelor’s degree is required

General Skills:

• Program Coordination, Management, and Reporting
• Communication and Presentation Skills
• Enablement Functional Understanding
• Interpersonal and Cross-functional Relationship-Building and Management Skills
• Problem-Solving
• Growth Mindset
• Business Acumen
• Impact & Outcome Focused

Preferred Qualifications:

• Familiarity with SaaS, Cloud Technology, preferably in the DXP and/or content space
• Demonstrated experience in coordinating, scheduling, reporting on, and sustaining structured enablement programs to GTM teams
• Proven track record of managing multi-faceted projects with the ability to drive through completion
• Exceptional interpersonal skills and ability to build strong relationships + influence cross-functional partners to drive successful outcomes while effectively prioritizing tasks
• Experience with SFDC, learning management systems, and other e-learning tools
• Experience using enablement platforms with mobile learning, experiential learning, gamification, and robust reporting features
• Excellent communications skills including, writing, presenting, as well as accuracy and attention to detail
• Ability to work independently and proactively raise questions and needs for Manager and team members
• A fast-thinking, high-energy individual with a sense of humor and ability to work with a wide range of personalities will thrive in this role
• Positive attitude and energized to build the future of Contentful through world-class Enablement

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. 

California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

California Salary Range: $105,000 - $115,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

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