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Strategic Growth Manager

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

SUMMARY

  • This is a fully onsite role and will report into our office located in Seattle, WA.
  • Our Strategic Growth team is the face of the company and the engine of our market expansion. As a Strategic Growth Manager, you are directly responsible for driving net-new revenue.
  • In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
  • The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.

METRICS

  • This is a quota carrying role. Your quota per quarter is metric’d by the amount of Gross Commission Income (GCI) you successfully bring to Compass. GCI is a way to quantify an agent and equates to the amount of commission an agent’s produced in the prior 12 month period. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
  • You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
  • You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.

NUANCES

  • This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
  • Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
  • The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
  • By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.

QUALIFICATIONS

  • B.A. or B.S. with 5+ years of relevant experience
  • Strong interpersonal skills, glass-half-full mentality
  • Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
  • Excellent communication skills; ability to effectively lead client meetings and presentations
  • Highly organized; ability to multi-task and handle multiple deadlines simultaneously
  • Track record of excellence across strategic, operational, and detail-demanding functional responsibilities

The base pay range for this position is $90,000-$110,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

 
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

Compass Glassdoor Company Review
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CEO of Compass
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Robert Reffkin
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Average salary estimate

$100000 / YEARLY (est.)
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$90000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategic Growth Manager, Compass

Are you a dynamic individual with a passion for real estate? Join Compass as a Strategic Growth Manager in Seattle, WA, where you will play a crucial role in our mission to empower agents and help redefine the real estate landscape. In this fully onsite position, you’ll be the face of our company, driving new revenue by passionately selling our value proposition to top-producing agents. It’s more than just sales; it’s about forming genuine connections and influencing agents who may have been with their brokerage for years. You’ll need to draw upon both your emotional intelligence and business acumen as you articulate how Compass can elevate their careers and enhance their clients’ experiences. Your success will be measured by the Gross Commission Income (GCI) you bring in, with lofty quotas per quarter that reflect the significant impact you will have. At Compass, you’ll enjoy an energetic work environment filled with a diverse team from backgrounds like banking, consulting, and sales, all working towards common goals. With your strong interpersonal skills and self-starter attitude, you’ll help agents understand why Compass is the best choice for their business. And let’s not forget about the perks! A competitive base salary, bonus opportunities, comprehensive benefits, and numerous employee support initiatives reflect our commitment to fostering a rewarding workplace culture. Embrace the challenge and help us make a difference, one agent at a time!

Frequently Asked Questions (FAQs) for Strategic Growth Manager Role at Compass
What does a Strategic Growth Manager at Compass do?

As a Strategic Growth Manager at Compass, your primary responsibility is to drive new revenue by recruiting top-producing agents to join the company. You will leverage your strong interpersonal skills to present Compass's unique offerings, including our technology, culture, and marketing strategies, effectively influencing agents to relocate from their current brokerages.

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What qualifications do I need to apply for the Strategic Growth Manager position at Compass?

To qualify for the Strategic Growth Manager role at Compass, candidates should hold a B.A. or B.S. degree, possess more than 5 years of relevant experience, and demonstrate strong interpersonal skills. A background in strategic, operational roles, as well as excellent communication skills for leading client meetings, are key assets.

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What is the work environment like for a Strategic Growth Manager at Compass?

The work environment at Compass for a Strategic Growth Manager is vibrant and collaborative. You will work directly with decision-makers in a diverse team setting, allowing for enhanced communication and networking opportunities that contribute to your professional development.

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How is performance measured for Strategic Growth Managers at Compass?

Performance for Strategic Growth Managers at Compass is measured through Gross Commission Income (GCI), which quantifies the revenue generated by agents you recruit. Your success will reflect the number of agents or teams you bring to Compass over each quarter, ultimately driving company growth.

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What support does Compass provide to Strategic Growth Managers?

Compass provides extensive support for Strategic Growth Managers, including a competitive salary, bonuses, and equity options. Additionally, employees enjoy various benefits, such as paid vacation, health insurance, parental leave, and more, ensuring a well-rounded work experience.

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What are the key challenges for a Strategic Growth Manager at Compass?

A significant challenge for Strategic Growth Managers at Compass is to effectively persuade agents with deep-rooted loyalties to their current brokerages to switch. This requires a combination of patience, empathy, and strong negotiation skills to successfully decouple agents from their established brand identities.

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What type of people thrive as Strategic Growth Managers at Compass?

Individuals who thrive as Strategic Growth Managers at Compass typically exhibit a blend of high emotional intelligence and strong business insight. They are self-starters with a track record of excellence in previous roles and have the ability to empathize with agents while also strategically guiding them toward making impactful business choices.

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Common Interview Questions for Strategic Growth Manager
How do you approach recruiting top-producing agents as a Strategic Growth Manager?

When recruiting top-producing agents, it's crucial to personalize your pitch by understanding each agent's unique business needs and identifying how Compass can serve as a powerful catalyst for their growth. Establishing rapport and trust is key, as is presenting data that illustrates how moving to Compass can enhance their success.

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Can you share an example of a successful recruitment experience?

Sharing a specific example of a successful recruitment experience helps to illustrate your strategic approach. Talk about the agent's initial hesitations, how you addressed their concerns, and the steps you took to guide them toward seeing the potential benefits of making the move to Compass.

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What skills do you consider most important for a Strategic Growth Manager?

The most important skills for a Strategic Growth Manager include excellent communication abilities, high emotional intelligence, strategic thinking, and a deep understanding of the real estate market. These skills contribute to building relationships and effectively communicating the value Compass offers to agents.

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How would you handle objections from a hesitant agent?

When handling objections from hesitant agents, the key is to listen actively to their concerns, validate their feelings, and then tactfully address them with data and insights that highlight the advantages of joining Compass while outlining solutions to their specific issues.

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Describe a time when you had to make a difficult decision regarding a potential agent.

In such an instance, it’s essential to discuss the process you followed in weighing the potential benefits against possible downsides. Explain how you gathered information, consulted with colleagues, and ultimately made a decision that served both your goals and the best interests of the agent.

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How do you stay organized while managing multiple quotas?

To stay organized while managing multiple quotas, it's important to set up a structured approach that includes using CRM tools to track interactions, establishing a clear timeline with deadlines and prioritizing leads based on potential GCI. Consistency and planning are key.

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What do you think is the biggest challenge in the real estate industry today?

The biggest challenge in the real estate industry today is adapting to rapidly changing market conditions and technology trends. Understanding these shifts and how they impact agents’ business can help create discussions around how Compass can assist in overcoming these challenges.

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How do you ensure your strategies align with Compass's goals?

Ensuring alignment with Compass's goals involves staying updated with the company's mission and strategic objectives, regularly communicating with leadership, and adjusting tactics based on feedback and market trends to ensure our approaches are effectively contributing to overarching goals.

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What motivates you as a Strategic Growth Manager?

As a Strategic Growth Manager, my motivation stems from aiding agents in discovering their potential and contributing to their success. Celebrating their achievements and seeing the tangible results of my efforts fuels my passion for connecting them with Compass.

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How do you build relationships with agents over time?

Building relationships with agents over time requires a genuine approach. Regular check-ins, offering value through shared insights or resources, and being available as a support system even after their transition can establish strong, lasting connections.

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Our mission is to help everyone find their place in the world. We are building the first modern real estate platform pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless. Our team is m...

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Full-time, on-site
DATE POSTED
November 28, 2024

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