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Sales Enablement Onboarding Specialist

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure + Athelas, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

To keep pace with our remarkable momentum - having seen a 5x increase in revenue over the past 6 months with more exponential growth on the horizon - we're actively seeking new, high-impact team members looking for a challenge!

We've raised $132 million at a $1.5 billion valuation from top tier investors such as General Catalyst, Sequoia Capital, Y Combinator, and Initialized.

Must be open to hybrid work in our Lehi, Utah office.

Athelas operates in a very fast paced environment in a complex industry! Before you fully take over onboarding, you will sit through multiple training cohorts to make sure you are comfortable with the product, industry, and sales process.

Role Responsibilities:

  • Conduct new hire training and onboarding for our Revenue Cycle Management cohorts 

  • You will be running the training and handling the logistics and coordination of each onboarding cohort

  • New hire training includes company policy, techstack, industry & product, and sales training with certification

  • Assist in managing new hire access to our tech stack

  • Manage LMS training content for new hires

  • Build out new training material as needed (new product releases, change in process, etc)

  • Role Requirements:

  • Have experience as an onboarding specialist or in a similar Enablement role

  • Have experience managing an LMS platform

  • Have closing experience from a previous AE role

  • The ability to work with sensitive and confidential information

  • Excellent verbal and written communication skills and strong teamwork skills

  • Good organizational and time management skills

Why you’ll love working at Commure + Athelas:

  • Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

  • Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

  • Incredible Growth: Prior to our merger in late 2023, Commure + Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

  • Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Average salary estimate

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$70000K
$90000K

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What You Should Know About Sales Enablement Onboarding Specialist, Commure + Athelas

At Commure + Athelas, we are on a mission to empower healthcare providers by alleviating their administrative burdens, allowing them to devote more time to patient care. We are seeking a Sales Enablement Onboarding Specialist to join our dynamic team in Lehi, Utah. In this role, you’ll play a pivotal part in shaping the onboarding experience for our new hires within the Revenue Cycle Management division. If you thrive in fast-paced environments and are passionate about training and enabling others, this could be your perfect fit! Your responsibilities will include conducting engaging training sessions, coordinating logistics for onboarding cohorts, and managing training content through our Learning Management System (LMS). You’ll also get a deep dive into our products and sales processes through several training cohorts before you lead your own, ensuring you’re well-prepared. We value individuals who bring experience in onboarding or enablement roles and possess strong organizational and communication skills. The atmosphere at Commure + Athelas is fueled by innovation and a commitment to transforming healthcare through advanced technologies, including AI and workflow automation. With a recent surge in revenue growth and strong backing from top-tier investors, our team is geared up for substantial expansion. Join us and help craft the future of healthcare technology, all while enjoying competitive benefits like unlimited PTO and comprehensive health plans. Plus, we are fully committed to diversity, open to all backgrounds and experiences. This is not just a job; it's a chance to be part of an exciting journey that changes lives.

Frequently Asked Questions (FAQs) for Sales Enablement Onboarding Specialist Role at Commure + Athelas
What does a Sales Enablement Onboarding Specialist do at Commure + Athelas?

The Sales Enablement Onboarding Specialist at Commure + Athelas is responsible for developing and implementing comprehensive training programs for new hires in the Revenue Cycle Management division. This role involves conducting onboarding sessions, managing training logistics, and ensuring that new employees become familiar with the company's mission, products, and sales processes effectively.

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What qualifications are needed for the Sales Enablement Onboarding Specialist position at Commure + Athelas?

To qualify for the Sales Enablement Onboarding Specialist position at Commure + Athelas, candidates should have experience in onboarding or a similar enablement role, familiarity with managing an LMS platform, and some previous closing experience from an Account Executive role. Strong communication and organizational skills are also essential to succeed in this fast-paced environment.

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What type of environment does Commure + Athelas promote for its Sales Enablement Onboarding Specialist?

Commure + Athelas fosters a highly driven, team-oriented environment where employees work diligently towards meaningful results. The company thrives on innovation and provides opportunities for personal and professional growth, making it an exciting place for a Sales Enablement Onboarding Specialist to excel.

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Is hybrid work possible for the Sales Enablement Onboarding Specialist role at Commure + Athelas?

Yes, the Sales Enablement Onboarding Specialist role at Commure + Athelas is open to a hybrid work model. This flexibility allows team members to balance their professional and personal commitments while contributing to our mission of transforming healthcare.

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What are the key responsibilities of a Sales Enablement Onboarding Specialist at Commure + Athelas?

The key responsibilities include conducting training for new hires, managing access to tech tools, overseeing LMS training content, coordinating logistics for onboarding cohorts, and creating training materials as needed for new product releases or process changes at Commure + Athelas.

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How does Commure + Athelas support career growth for the Sales Enablement Onboarding Specialist position?

Commure + Athelas is dedicated to employee development and growth. As a Sales Enablement Onboarding Specialist, you will have access to extensive training and the opportunity to work with seasoned professionals, enabling you to further develop your skills and advance your career in the fast-paced healthcare technology sector.

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What benefits does Commure + Athelas offer to its Sales Enablement Onboarding Specialist employees?

Commure + Athelas offers an attractive benefits package, including unlimited paid time off (PTO), comprehensive medical, dental, and vision coverage, as well as excellent maternity and paternity paid time off, contributing to employee wellness and work-life balance.

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Common Interview Questions for Sales Enablement Onboarding Specialist
Can you describe your experience with onboarding new team members?

When addressing your experience with onboarding, highlight specific programs or initiatives you have implemented. Detail your approach to ensuring new hires grasp the company culture as well as the technical and procedural aspects of their roles within the Sales Enablement framework.

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What strategies do you use to develop engaging training materials?

Discuss your method and creativity in producing engaging training content. Examples of utilizing multimedia elements or interactive formats can demonstrate your ability to cater to various learning styles within the onboarding process at Commure + Athelas.

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How do you prioritize your tasks when managing multiple onboarding cohorts?

It’s beneficial to illustrate your time management and organizational skills. Discuss the use of tools like project management software or scheduling techniques that help you balance the demands of onboarding multiple groups effectively.

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What is your approach to gathering feedback from new hires during the onboarding process?

Employ a strategy that combines formal surveys with informal check-ins to capture comprehensive feedback. Emphasizing open communication is key to adjusting the onboarding experience for future training cohorts at Commure + Athelas.

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How do you ensure compliance and confidentiality when handling new hires' information?

Explain your understanding of compliance regulations and emphasize practices you have in place to maintain confidentiality, such as secure document handling processes and awareness of information security protocols during training sessions.

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Can you share an example of a challenging onboarding experience you managed?

Describe a specific challenge you faced while onboarding new employees and the proactive steps you took to facilitate their successful integration into the team. Showcase problem-solving skills and adaptability in the Sales Enablement context.

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What tools or technologies are you familiar with that can aid in sales enablement training?

Discuss your familiarity with various LMS platforms or training software that enhance learning experiences. Be sure to align the tools you mention with those used at Commure + Athelas to demonstrate relevant experience.

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How do you keep up-to-date with industry changes and the latest training methodologies?

Express your commitment to continuous learning by mentioning specific resources you use, such as professional organizations, webinars, or courses. This demonstrates your proactive nature and readiness to adapt to the evolving healthcare sector.

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Why are you interested in the Sales Enablement Onboarding Specialist position at Commure + Athelas?

Tailor your response to reflect enthusiasm for the company's mission and your alignment with their values. Include specific aspects of the role that excite you, such as the opportunity to make a positive impact in healthcare.

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What do you believe is the most important quality for a Sales Enablement Onboarding Specialist?

Discuss qualities like empathy, adaptability, and strong communication skills that enable you to effectively train and empower new hires. Relate these qualities to your previous experiences to reinforce your suitability for the role at Commure + Athelas.

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Commure is the first operating system designed for healthcare. By unifying disparate datasets, surfacing meaningful insights, accelerating performance through a suite of intuitive applications, and enabling seamless innovation across the industry,...

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Full-time, hybrid
DATE POSTED
November 26, 2024

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