People Operations Manager

Who We Are:

Click Therapeutics, Inc., develops, validates, and commercializes software as prescription medical treatments for people with unmet medical needs. As a leading innovator of Digital Therapeutics™, Click delivers accessible, clinically proven, FDA-regulated prescription treatments to the smartphone in your hand. Click’s treatments are defined by a commitment to applying technical and scientific rigor and patient-centric design to the development process. This results in uniquely engaging experiences that achieve compelling clinical outcomes for patients seeking new treatment options. Click Therapeutics continuously expands and refines its platform with novel cognitive, behavioral and neuromodulatory mechanisms of action and advanced data-driven tools such as artificial intelligence and machine learning. The digital therapeutics under development on Click’s platform address diverse areas of therapeutic need, including indications in psychiatry, neurology, oncology, immunology, and cardiometabolic diseases. Consistently named a best place to work, Click fosters an inclusive, diverse workforce of innovators, clinicians, scientists, researchers, designers, technologists, engineers and more, united in a common mission to provide patients everywhere access to safe and effective prescription digital therapeutics. For more information, visit www.clicktherapeutics.com and connect with us on LinkedIn. 

About the Role:

We are seeking a dynamic and experienced People Operations Manager to lead and develop our human resources (HR) functions. You will be responsible for fostering a positive and inclusive work environment and ensuring operational excellence in all People processes. This role is pivotal in supporting our colleagues throughout their journey. 

This position is based out of Click’s headquarters located in Tribeca, NYC, at the center of one of the fastest-growing digital health communities. We have a hybrid working model that consists of at least 3 days in office each week.

Responsibilities:

• Colleague Lifecycle Management:
• Maintain accurate colleague  records (personal, compensation, benefits, performance).
• Own the full colleague experience, from onboarding to off-boarding, optimizing People Operations processes.
• HR Systems & Data Management:
• Manage HRIS and other technology platforms to streamline processes.
• Ensure data integrity, develop workflows, and implement automations for a data-driven team.
• Utilize reporting and dashboards to track service delivery and effectiveness.
• Policy & Compliance:
• Develop and maintain People programs, the colleague handbook, and policies.
• Ensure compliance with regulatory and legal frameworks.
• Benefits & Payroll:
• Manage colleague  benefits, including provider selection and plan design.
• Process timely payroll, manage taxes and deductions, ensuring compliance.
• HR Operations Leadership:
• Drive HR Operations functions, including policy development, total rewards, HRIS administration, data analysis, performance reporting, and colleague  experience.
• Collaborate with the People team to deliver exceptional support and engagement.
• Provide senior leadership with HR metrics and trend analysis.
• Lead and execute HR projects and initiatives.
• Manage onboarding and off-boarding, including pre-employment screening and exit interviews.
• Administer workers' compensation and unemployment claims.
• Serve as the primary point of contact for colleague  HR inquiries.

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or related field.
• Minimum 5 years of progressive HR Operations and management experience within a technology company.
• Strong understanding of HR best practices and employment law.
• Proven experience with payroll processing, including Paylocity.
• Experience managing colleague  benefits, including open enrollment, plan selection, and working with 401k brokers.
• Demonstrated expertise in 401k and benefit compliance.
• Proficiency in HRIS systems, specifically Paylocity's benefits, onboarding, and payroll modules.
• Advanced Excel skills (data analysis, reporting, etc.).
• Excellent interpersonal, communication, and leadership skills.
• Proven ability to drive results, establish trust, and navigate ambiguous situations.
• Proficiency in stakeholder relationship management.
• Ability to thrive in a culture of ownership, results, and innovation.
• Comfortable transitioning between strategic and tactical roles.
• Highly self-motivated and collaborative.

Compensation:

The base salary range for this position is between: $100,000 - $120,000. The final base salary will be dependent upon skills, experience and location. In addition to the base salary, Click Therapeutics offers an annual performance-based cash bonus and a generous equity package.

Benefits:

The role includes great benefits and is an excellent wealth-building opportunity at a fast-growing pre-IPO company in a nascent and extremely exciting space. 

Competitive Salary with Annual Review | Cash Bonus | Stock Options | 5% 401(k) matching | Medical | Dental | Vision | Life Insurance | Voluntary Benefits | Unlimited PTO | Uber One | Nectar Rewards | One Medical | Fertility Support | Fitness Reimbursement | Bike Membership | Professional Development Stipend | DoorDash and Catered Lunches | Parent Benefits | LinkedIn Learning | Gemini Enterprise Stack | Industrious Workspaces | Commuter Subsidies | Flexible Work Arrangement | Choice of Mac or Windows | Sponsored Company Events | Office Snacks and Beverages | Much More…

Equal Employment Opportunity:

Click Therapeutics is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Click Therapeutics also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Click Therapeutics in the U.S. In certain circumstances it may be advantageous to Click Therapeutics to support the application(s) for temporary visa classification and/or sponsor applications for permanent residence so that a foreign national colleague can accept or remain in a work assignment in the U. S. For certain classes of temporary visas, the resulting work authorization may be specific to Click Therapeutics and the specific job and/or work site. Click Therapeutics may at its business discretion decide to or refrain from obtaining, maintaining and/or extending the temporary visa status and/or sponsoring a colleague for permanent residency and /or employment eligibility, considering factors such as availability of qualified U.S. workers and the colleague's long-term prospects for securing lawful permanent residence, among other reasons. Employment applicants requiring immigration sponsorship must disclose, when initial application for employment is made, whether or not they are legally authorized to work for Click Therapeutics in the U.S. and, if so, whether that authorization permits them to work in the job they seek. In no case should Click Therapeutics support of a colleague's temporary visa application or sponsorship of a colleague for permanent residence be construed to guarantee success of that application or amend or otherwise invalidate the "at-will" employment relationship between the colleague and Click Therapeutics.

Recruitment Phishing Scams:

Fake job advertisements and offers are increasingly appearing on the internet. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond and report it to the Federal Trade Commission and the FBI at https://www.ic3.gov/Home/ComplaintChoice.You can also contact our team at recruitment@clicktherapeutics.com to report details of your experience.

Please be mindful of the following:

• Click Therapeutics will only reach out to you through an “@clicktherapeutics.com” email address.
  
  
• Other than your email address or telephone number, which you may provide via a job application portal, Click Therapeutics will never ask you to provide personally identifiable information about yourself (such as a Social Security Number or Driver’s License Number) via a messaging application (like that used on the LinkedIn platform or Microsoft Teams).
• Click Therapeutics will conduct interviews face-to-face over Zoom.
• All job postings will be listed on the Click Therapeutics official career page. If someone contacts you about a job or position that is not listed on the official career page, please contact the Click Therapeutics recruitment team at the contact information below.

If you have any questions regarding the validity of a recruitment inquiry or an interview, please contact the Click’s recruitment team at recruitment@clicktherapeutics.com to confirm before proceeding.