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IT Systems Engineer

Job Description

The Bronx County District Attorney’s Office seeks a well-qualified staff whose diverse backgrounds contribute to serve the 1.4 million members of the Bronx County community and to pursue a safer Bronx through fair justice. The Bronx County District Attorney’s Office is seeking an IT Systems Engineer. The System Engineer will be instrumental in driving the organization's IT initiatives forward, ensuring robust infrastructure, efficient deployment processes, and operational continuity in the face of evolving technological demands.


JOB RESPONSIBILITIES:

Administering and maintaining x86-based servers, ensuring optimal performance, reliability, and security.

Managing Cisco switches and network devices to ensure efficient and reliable data communication.

Collaborating with IT colleagues to plan, implement, and support the transition to Nutanix Hyper Converged Infrastructure environments for storage and server clustering.

Deploying, scaling, and managing Azure instances to meet the organization’s growing cloud-based needs.

Implementing and managing IGEL-powered VDI systems for efficient and secure laptop and desktop management.

Participating in the design and implementation of data center modernization initiatives, including HVAC upgrades, UPS consolidation and upgrades, fire suppression solutions, and re-cabling for centralized management.

Conducting regular system monitoring, performance optimization, and security assessments to proactively identify and address potential issues.

Troubleshooting hardware and software problems and coordinating with vendors for technical support when needed.

Collaborating with cross-functional teams to ensure seamless integration of new technologies and solutions.

Developing and maintaining comprehensive documentation for system configurations, procedures, and troubleshooting steps.

Staying current with emerging technologies, industry trends, and best practices to propose and implement improvements.

Participating in disaster recovery planning, testing, and execution.

Providing mentorship and knowledge sharing to junior team members.

All other duties as assigned.

QUALIFICATIONS:

Bachelor’s degree in computer Engineering, Electrical Engineering, Computer Science, or related fields; relevant certifications (e.g., x86 Platforms, Microsoft, Cisco, Nutanix, Azure) are advantageous.

Proven experience in system engineering roles for at least 5 years, with a focus on server, storage, and/or network infrastructure.

Familiarity with Cisco switches, network protocols, and security best practices.

Experience in managing and optimizing Nutanix Hyper Converged Infrastructure environments.

Proficiency in deploying and managing Azure instances and cloud-based resources.

Strong understanding of virtualization technologies, including VDI solutions like IGEL.

Knowledge of data center modernization concepts and technologies.

Excellent troubleshooting skills and the ability to diagnose and resolve technical issues efficiently.

Strong communication skills to interact effectively with technical and non-technical stakeholders.

Detail-oriented mindset and the ability to manage multiple tasks and priorities.

Qualifications

Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:

1. A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or

2. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" or

3. A satisfactory equivalent of education and/or experience equivalent to "1" or "2" above. Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A master’s degree in computer science or a related field from an accredited college may be substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above.

Note: In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environments(s) in which they may be assigned to work, as determined by the employing agency.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$82500 / YEARLY (est.)
min
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$75000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Systems Engineer, City of New York

The Bronx County District Attorney’s Office is on the lookout for a talented IT Systems Engineer to join our dynamic team! If you're passionate about technology and eager to make a difference in a community of over 1.4 million people, this could be the perfect opportunity for you. As an IT Systems Engineer, you'll play a crucial role in driving our IT initiatives forward. Your day-to-day will involve administering and maintaining x86-based servers, ensuring they perform at their best, all while securing reliable data communication through effective management of our Cisco switches and network devices. Collaboration is key, as you'll work closely with IT colleagues to support our transition to Nutanix Hyper Converged Infrastructure environments and deploy Azure instances to meet our growing cloud needs. We’re also looking for someone who can implement and manage IGEL-powered VDI systems to streamline our laptop and desktop management. Your expertise will be invaluable in modernizing our data center and documenting all system configurations. You’ll have the opportunity to participate in disaster recovery planning and provide mentorship to junior team members, reinforcing a culture of growth and continuous improvement. If you have at least 5 years of experience in system engineering, a strong communication style, and a knack for problem-solving, we’d love to hear from you. Come be a part of our mission to pursue a safer Bronx through fair justice and innovative technology!

Frequently Asked Questions (FAQs) for IT Systems Engineer Role at City of New York
What is the role of an IT Systems Engineer at the Bronx County District Attorney’s Office?

The IT Systems Engineer at the Bronx County District Attorney’s Office is responsible for maintaining and optimizing IT infrastructure, including servers, networking devices, and cloud solutions. This role drives IT initiatives and ensures seamless functionality while supporting the office's mission of serving the community.

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What qualifications are needed for the IT Systems Engineer position at the Bronx County District Attorney’s Office?

Candidates for the IT Systems Engineer position should have a bachelor’s degree in Computer Engineering, Computer Science, or a related field. Additionally, relevant certifications in Microsoft, Cisco, Nutanix, and Azure are advantageous. At least 5 years of experience in system engineering focusing on systems and network infrastructure is preferred.

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What will the IT Systems Engineer at the Bronx County District Attorney’s Office be working on?

As an IT Systems Engineer, you will work on a variety of tasks including maintaining x86-based servers, managing Cisco switches, deploying Azure instances, and implementing Nutanix environments. You'll also play an active role in data center modernization and troubleshooting technical issues, making your role essential to our operations.

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How does the Bronx County District Attorney’s Office support ongoing education for its IT Systems Engineers?

The Bronx County District Attorney’s Office encourages continuous professional development for its IT Systems Engineers. This includes the opportunity to update or obtain additional industry-standard certifications to ensure staff are current with evolving technological demands and best practices.

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What team environment can one expect as an IT Systems Engineer in the Bronx County District Attorney’s Office?

You can expect a collaborative team environment where IT Systems Engineers work closely with colleagues across departments. This teamwork is vital for the seamless integration of new technologies and to ensure operational efficiency in serving the Bronx community.

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What types of technologies will the IT Systems Engineer be using?

The IT Systems Engineer will work with x86-based systems, Cisco switches, Azure cloud services, Nutanix Hyper Converged Infrastructure, and IGEL VDI solutions. Familiarity with these technologies will enhance operational efficiency and contribute to innovative solutions throughout the organization.

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How important is troubleshooting experience for the IT Systems Engineer role at the Bronx County District Attorney’s Office?

Troubleshooting experience is crucial for the IT Systems Engineer role. You'll be responsible for diagnosing and resolving technical issues efficiently and coordinating with vendors for support, making effective problem-solving skills a must-have in this position.

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Common Interview Questions for IT Systems Engineer
Can you describe your experience with x86-based servers?

When answering this question, focus on specific examples of your administration and maintenance of x86-based servers. Discuss any performance optimization success stories and the security measures you’ve implemented to enhance reliability.

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How do you approach troubleshooting a network issue?

Outline your systematic approach to troubleshooting. Highlight your methodology—gathering information, isolating the problem, testing potential solutions, and following up to ensure the resolution was effective.

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What is your experience with Azure cloud services?

Share your hands-on experience with deploying and managing Azure instances. Explain how you met organizational needs with Azure, mentioning any specific projects or outcomes that demonstrate your proficiency.

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Describe a time you collaborated on a technical project.

Provide a specific instance where you worked with cross-functional teams. Discuss your role, the challenges faced, and how your cooperation led to a successful project outcome.

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How familiar are you with Nutanix Hyper Converged Infrastructure?

Speak about your hands-on experience with Nutanix. Include details about the configurations you’ve managed, how you have optimized environments, and the results achieved for your team or organization.

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What virtualization technologies are you comfortable with?

List the virtualization technologies you have worked with, emphasizing VDI solutions like IGEL. Cite specific examples of how these technologies improved workflow or efficiency in previous roles.

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Can you explain a complex technical concept to a non-technical audience?

Choose a technical concept you’ve had to explain to non-technical stakeholders. Detail your approach to simplifying the information and ensuring understanding, emphasizing the importance of clear communication.

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What steps do you take for data center modernization?

Outline the process you adopt for modernizing a data center, from initial assessments to implementing upgrades. Discuss the technologies involved and how you ensured minimal disruption during the transition.

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How do you stay current with emerging technologies?

Discuss specific methods you utilize to keep abreast of new developments, including attending conferences, online courses, and participating in professional networks. Emphasize your proactive approach to adopting and suggesting new technologies.

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How do you handle high-pressure situations in IT?

Provide an example of a high-pressure IT scenario you faced. Describe how you maintained composure, prioritized tasks, and effectively resolved the situation, highlighting your adaptability and problem-solving skills.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
November 24, 2024

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