Contract Manager - job 1 of 6

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62,868 - $72,298.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of
children and families through child welfare and juvenile justice services and community supports. ACS
manages community-based supports and foster care services and provides subsidized childcare
vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS
oversees detention, placement, and programs for youth in the community.

The Division of Policy, Planning & Measurement (PPM) supports the ACS program divisions with
research and data analytics; quality assurance and continuous quality improvement; policy and program
development; project management; workforce training and professional development; and contract
agency performance monitoring. DPPM collaborates with every ACS division to guide systems analysis
and strategic systems improvement; assure quality of practice at ACS and its provider agencies;
professionalize the frontline workforce; bring knowledge into practice; provide research and analytic
support; and plan and develop new programs and policies.

The Office of Policy, Contracts and Monitoring is responsible for management and oversight of policy development, new program development and child welfare contract management. This includes revising and drafting policies and protocols and coordinating their review, approval and roll-out in collaboration with ACS program divisions; guiding the interdivisional design, procurement and implementation phases of human services programs; monitoring performance quality, utilization and compliance of child welfare contract provider agencies, as well as contract adjustments and renewals, managing the continuous quality improvement system with ACS' contracted provider agencies and supporting ACS program divisions to develop sustainability infrastructure for newly developed programs.

As part of the Division of Policy Planning and Measurement within the Office of Policy, Contracting and
Development and reporting to the Deputy Director of Contract Management, the Contract Manger will be
responsible for managing a portfolio of contracts from internal and external stakeholders, and community
based providers. This may include the review of proposals related to the contract as well as review
documents to ensure that services have been provided and that invoices are correct. Review and
approve budget modifications submitted by providers. Contract managers will also collect, and review
data related to contract performance and present analysis of data at internal stakeholder meetings.
Collaborate with other divisions and attend meetings as required by the Deputy Director of the unit.

Under the supervision of the Deputy Director of Contract management and with latitude for independent
decision making, the primary responsibilities of the Contract manger will include but are not limited to:

- Monitor, revise, and maintain contract management policies, processes, and tools.

- Ensure Division compliance with contract management policies and procedures via established quality
reviews.

- Evaluate contract portfolio risk, identify solutions, and advise Divisions on contract portfolio
restructuring.

- Maintain contract knowledge base and facilitate in-person training sessions for new contract managers.

- Manage contract management governance communications and external relations with vendors.

- Facilitate availability and access to the systems and technology that support contract management.

- Liaise with Divisions and supporting units to facilitate contract management governance activities (i.e.
communicating with OIT to understand necessary updates on technology requirements or access).

- Manage a portfolio foster care and Preventive contracts.

- Draft letters and other correspondence related to contracts.

- Respond to questions from internal and external stakeholders regarding contracts.

- Complete or assist in the completion of financial action request forms.

- Gather and analyze data on the operations of community-based providers and the availability and
utilization of contracted child welfare services.

- Create, maintain and disseminate analytic reports regarding ACS contracted services.

- Work in collaboration with other divisions within ACS to support the contracting process for new existing
programs.

- Review invoices and ensure expenses are in accordance with contract specifications and established
budgetary guidelines.

- Responsible for ensuring that contractors operate within contractual limits and state/federal guidelines.

- Review and analyze programmatic and fiscal reports, annual budgets and budget modifications.


ADDITIONAL INFO

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a
candidate for employment with child-caring responsibilities has been the subject of a child abuse and
maltreatment report.

TO APPLY
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID
#711208

No phone calls, faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.