Associate Merchandiser

Catbird is looking for an Associate Merchandiser to provide key support on all systems, reporting and processes involving the Merchandising and Planning team. The ideal candidate will be able to manage a demanding and wide range of projects in a fast-paced dynamic environment. This position is full-time and hybrid.

About Catbird

In over 21 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.

The key to our success is remaining true to our values:

-We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity

-We believe in making and selling things people will want to keep forever and will bring continuous joy.

-We believe in doing everything we can ourselves. 

-We believe in always thinking of the long game and not focusing on a quick profit.

-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.

-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty.

• Systems: Product Catalogue, Order Management, Demand Planning, Receiving and Stock Management.
• Manage product catalogue. Work with PD and Merchandising team to create SKUs and update SKU attributes as necessary in our catalogue and Ecommerce platform. Manage lead times and product stock status on our website. Work with Merchandising and Ecommerce teams to develop custom, complex site listings as we launch products requiring different treatments online.
• Serve as team expert on Merchandising related functions in the above systems, working cross departmentally to refine and communicate best practices. Troubleshoot where possible, follow up on external support tickets as required. Attend workshops and training on new systems/processes, and lead team training. 
• Serve as team representative at all meetings on system upgrades and implementations. Communicate Merchandising team needs and report back regarding progress and roadblocks. Work with the team and across departments to develop solutions as necessary.
• Reporting
• Work with SVP of Merchandising/Planning, and department heads as necessary, to create reports.
• Update dashboards (daily, weekly, monthly, quarterly) and manage/update auto-generated reports as needed.
• Ad-hoc reporting and analysis.
• Operations/Investigations-Analysis (Ad Hoc)
• Support cross-departmental process roll-outs. Act as team representative at meetings, communicating team needs and reporting back re progress and roadblocks.
• Ad-hoc investigations and analysis as necessary. 

• 2-4+ years in merchandising, planning, ecommerce or retail operations
• Adept at learning new platforms and systems. Excel and Google Sheets proficiency required
• Detail-oriented and precise
• Strong analytical and problem-solving skills
• Excellent communication skills
• Flexible and open to shifts in business, strategy, process, and responsibilities 
• Organized and strategic: ability to multitask and prioritize appropriately
• Strong sense of urgency and ownership
• Willingness to work overtime as necessary
• Team player: proactive, positive and supportive approach to getting the job done

• Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision. 
• 15 vacation days to start, plus an additional 7 paid sick days & a generous amount of paid holidays (including an extra day off during the month of your birthday!)
• 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds. 
• Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year 
• Parental Leave: 12 weeks are 100% paid. 
• The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others. 
• A generous employee discount
• Pre-taxed MetroCards to save money on getting to work
• Discounted Citi Bike Annual Membership  
• Team bonding events & company wide happy hours 
• A warm, casual work environment where people can really be themselves!