Camera Support Representative

Job Summary

A company is looking for a Camera Pro Support Representative - Tier 2.

Key Responsibilities

• Provide expert technical assistance for Canon consumer camera and video products via phone
• Assist customers with service requests, repair status updates, and payment processing
• Support CPS members with troubleshooting, service coordination, and membership renewals

Required Qualifications

• High school diploma or equivalent
• 1-2 years of directly related experience
• Experience in customer service or technical support roles
• Knowledge of computer hardware, software, and operating systems
• Advanced camera/photography knowledge (DSLR, lenses, sensors, video resolutions, etc.)