Investigate, reproduce, and diagnose complex customer issues
Develop new debugging tools and provide timely information to improve customer satisfaction
Mentor Technical Support and collaborate across Customer Services, R&D, and data center operations
Required Qualifications
Master's degree in Computer Science, Engineering, or a related quantitative discipline
Two years of experience in the job offered or related field
Experience with object-oriented programming (Java and Python)
Familiarity with SOAP and REST APIs, SQL, and AWS
Knowledge of software quality, testing, and database management systems
Average salary estimate
$100000
/ YEARLY (est.)
min
max
$80000K
$120000K
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