Channel Marketing Manager

About Broadvoice | GoContact 

 Broadvoice | GoContact is transforming the way businesses connect with customers by delivering next-generation cloud communications and contact center (CCaaS) solutions. With CX in our DNA, we blend powerful platforms with white-glove support to help partners and clients create meaningful customer experiences. 

The Role 
 We’re hiring a growth-focused Channel Marketing Manager—in Colombia —to help accelerate our international expansion. You will play a critical role in identifying, recruiting, and enabling strategic channel partners aligned with our CX-first mission. 

Key Responsibilities 

• Identify, qualify, and recruit new channel partners across LATAM, including VARs, MSPs, BPOs, and technology providers. 

• Align prospective partners with our CX and CCaaS strategy, focusing on long-term value and co-selling opportunities. 

• Transition qualified partners to the sales team and support joint go-to-market activities. 

• Collaborate with US-based Channel Marketing and Enablement to adapt and deploy proven playbooks and scalable programs in your region. 

• Drive partner readiness and joint business planning to ensure ongoing success. 

• Serve as a regional ambassador for our brand at events, forums, and networking opportunities. 

What You Bring 

• 5+ years of experience in channel marketing, partner management, or business development within telecom, cloud, or SaaS. 

• Strong understanding of partner ecosystems in LATAM. 

• Experience working with VARs, BPOs, and tech alliances—ideally with a background in UCaaS, CCaaS, or CX platforms. 

• Fluent in English and Spanish. 

• A self-starter mindset, with the ability to thrive in a fast-paced, remote-first environment. 

Why Join Us? 

• Help shape the future of CX-driven cloud communications globally. 

• Join a growing international team with direct impact on go-to-market success. 

• Competitive compensation, full benefits, and a flexible work culture.