Inside Sales Representative

The Communications Systems division of Bosch Building Technologies is headquartered in Burnsville, Minnesota.  We have a passion for sound quality without compromise that we share with our users. This is built upon generations of hands-on professional knowledge — all geared towards producing a portfolio of best-in-class products (Electro-Voice, Dynacord, RTS, Telex, & Bosch) that combine performance, reliability, and value. Most importantly, our customers trust us to deliver on our deep understanding of what makes good sound.

Do you have a strong customer service orientation with a background in customer service or inside sales for technology products? Bosch Communications Systems has an exciting opportunity for you!  As an Inside Sales Representative, you will be an integral part of the sales team by collaborate closely with our Product Experts, Marketing and Regional Sales teams to drive sales. 

We are looking for an Inside Sales Representative ideally based in Burnsville, MN. 

Key Responsibilities

SALES ACTIVITY

• Identifies new potential customers (hunting) and selling products of dedicated BU. This can be done by:
  • Taking over marketing generated leads, for follow-up
  • Generating opportunities from own leads
  • Executing marketing and sales initiatives
• Executes outbound calls directed towards agreed upon accounts within a region for the purpose of growing sales in these accounts and achieving defined sales goals – will be expected to work regional time zones.
• Proactively prospects territory for newly developed business relationships and opportunities
• Conducts and creates specific sales/product campaigns to win back inactive accounts
• Identifies decision makers amongst the targeted leads in order to initiate and work through the sales process
• Determines the prospects needs and requirements and suggests appropriate technical solutions which includes designing and selling technical solutions
• Generates end user demand through outbound calling initiatives and webinars and influences prospects to purchase, utilize or retain products and/or services
• Manages relationship with existing customers (farming) for account development and upselling. This is accomplished by:
  • Handling outbound calls/requests from customers
  • Performing outbound calls for re-activation/upselling
  • Executing marketing and sales initiatives
• Appropriately positions our products against the competition
• Draws out and seeks to understand and overcome customer objections
• Conducts virtual meetings, strategy sessions, presentations, and demonstrations to customers
• Provides error free written product and price quotations to our internal and external customers and follows up on all existing quotes with the purpose of closing business
• Effectively utilizes internal customer database
• Provide applicable project support as needed though communications with Logistics, A/P Credit, Product Management, Technical Support and Marketing

REGIONAL ACTIVITIES

• Provide input into the annual sales and account planning
• Work with Sales District managers to update and maintain CRM Project Pipeline
• Develop sales collateral and selling guides
• Contribute to overall sales strategy as applicable
• Works with the Director of Sales to implement action plans within the Regional Territories
• Tracks the participation of dealers in promotional and demo programs
• Reviews territory progress and conducts annual dealer stratification
• Trains new regional team members on sales programs and procedures
• Travels to regional trade shows and team meetings

Required Qualifications:

• High school diploma or GED is required.
• A minimum of three years of pre-sales, customer service or inside sales experience preferably selling technology products.
• Excellent computer skills is a must, specifically MS Word, PowerPoint, Excel and Outlook
• Strong verbal and written communication skills
• Professional telephone etiquette with proficiency in cold calling
• Effective presentation skills
• Proactive and goal-oriented with the ability to take initiative
• Sound organizational skills and ability to prioritize between different tasks
• High degree of customer service orientation, patience and friendly attitude toward customers and colleagues
• Ability to handle stressful situations in an efficient, professional manner
• Demonstrate an aptitude for understanding the applicable technology, and be comfortable with continuous learning and conveying the products in a rapidly evolving industry
• Must be able to support a team approach to satisfy sales goals and assure 100% customer satisfaction
• Must have the ability to travel domestically up to 5%. 

Preferred Qualifications:

• Associates degree in Business or a technical discipline is preferred.
• Working knowledge of Audio or Communication products is strongly preferred
• Multiple language capability is desirable
• SAP experience
• Skilled with CRM databases

• All your information will be kept confidential according to EEO guidelines.
• By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
• BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives: FIRST Robotics (For Inspiration and Recognition of Science and Technology) and AWIM (A World In Motion)
• Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
• Bosch Building Technologies intends to transform our business and thrive under new ownership! We are committed to expand our business and looking for talented individuals to join us on this exciting journey!  
• Learn more here:Bosch - New Ownership Press Release
• The U.S. base salary range for this full-time position is $50,000 to $65,000, plus commission.  Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting: https://www.myboschbenefits.com/public/welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.