Bilingual Customer Service Specialist - job 1 of 2

Job Summary

A company is looking for a Work at Home Customer Service - Bilingual.

Key Responsibilities

• Assist Spanish and English speaking customers with inquiries and issues
• Handle a high volume of incoming calls, including confirming refunds and placing orders
• Promote additional products and personalize customer experiences

Required Qualifications and Education

• Over a year of experience in e-commerce call centers or retail environments
• High school diploma or GED, with relevant training and experience
• Proficient in Microsoft Office and basic computer troubleshooting
• Ability to maintain performance expectations in a fast-paced environment
• Experience resolving customer issues independently