Dietitian - Client Success Manager (4-Month Contract)

At Best10, we are passionate about empowering individuals to lead healthier lives. As a leading digital weight management program, we aim to help 100,000 clients achieve their weight loss and wellness goals over the next five years. Since our inception, we have already guided over 20,000 clients to success.

Our approach combines tailored nutrition plans with daily coaching and support. At the heart of everything we do is the belief in creating meaningful relationships with our clients, offering honesty, empathy, and unwavering support. Our mission starts with a simple yet powerful question: How can we help?

Why Join Us?
Best10 has experienced rapid growth since our launch in 2019, positioning us as a frontrunner in the booming nutrition industry. As we embark on this next exciting phase, we’re looking for a passionate and dedicated Dietitian to join our team. This is your opportunity to work alongside some of the brightest minds in nutrition while playing a pivotal role in transforming lives at scale.

About the Role
As a Client Success Manager (CSM), you will serve as the backbone of our client experience. Your primary responsibility will be to ensure every client feels supported, empowered, and on track to achieve their goals. You’ll interact virtually with clients, combining technical expertise with a personalised touch.

Your day-to-day will include:

• Capturing client details and setting up customised communications via our CRM system integrated with WhatsApp.

• Crafting engaging, informative, and motivational messages to educate and inspire clients on their wellness journey.

• Monitoring client progress and offering guidance.

• Building authentic relationships by remembering and incorporating personal milestones (e.g., new jobs, babies, or moves) into interactions.

Success in this role requires a mix of strong organisational skills, empathy, and the ability to maintain consistent, genuine communication.

To excel in this role, you’ll need:

• Bachelor of Science in Dietetics

• Registration with the HPCSA 

• Experience/courses in behaviour change using technology as a medium is advantageous.

• Experience/courses in overweight, obesity, and chronic conditions (specifically hypertension, cardiovascular disease, pre-diabetes, and diabetic population are advantageous.

• Experience/courses in anything fitness-related related is advantageous

What We Value

• A passion for health, wellness, and helping others.

• Exceptional interpersonal and communication skills.

• Strong organisational and time management abilities.

• The ability to work independently and perform well under pressure.

• A customer-centric and empathetic approach to client care.

What We Offer

• Competitive salary.

• A flexible, fully remote work environment.

• Payment of annual HPCSA registration fees or reimbursement for training courses of equivalent value.

• Collaboration with a supportive, inspiring team of dietitians.

• In-house CPD point initiatives.

• An incredible company culture that values teamwork and shared success.
   

About the Contract

This is a 4-month contract role with the potential to create meaningful impact in clients' lives while growing your professional expertise.

Application Process

We believe relationships matter, so we want to get to know the real you! Please include:

1. A cover letter sharing your nutrition, fitness, or personal wellness journey.

2. Your CV.

3. A copy of your most recent HPCSA registration certificate.

Join us in empowering thousands of people to lead healthier, happier lives. Together, let’s create change.

Apply today and take the next step in your career with Best10!