Principal Salesforce Architect

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. 

Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden.

Bellese is seeking a Principal Salesforce Architect to lead the design, evolution, and communication of scalable, secure, and high-performing Salesforce solutions in support of our mission to improve the healthcare journey through civic innovation.

The Principal Salesforce Architect will be joining the QMARS Team. Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Quality Management and Review Systems (QMARS) program. QMARS online case management system supports the CMS Beneficiary and Family-Centered Care (BFCC) Quality Improvement Organization (QIO) program.  The QIO program is one of the largest federal programs dedicated to improving healthcare quality for Medicare beneficiaries across the country.  Our teams will continuously strive to modernize these systems while improving them in ways that reduce provider burden and minimize costs to CMS.  We do this through HCD and Service design practices, product thinking, and skilled engineering.  At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care.

As a senior technical leader within our Engineering discipline, you will shape the long-term architecture and technical strategy for Salesforce implementations across government programs, particularly in health IT. You will define architectural standards, lead complex integrations, and guide teams across multiple efforts toward excellence in delivery. In addition to hands-on architecture and mentoring, you will also help position Bellese for future opportunities by developing forward-looking solutions that resonate with government stakeholders and align with agency goals.

This is a highly visible, high-impact role that blends delivery leadership with solution strategy—ideal for someone who thrives in complexity, communicates with clarity, and is passionate about building systems that last.

Key Responsibilities

Architect and lead the design and delivery of enterprise-grade Salesforce solutions that align with strategic business and program goals.

Define and enforce architectural standards for scalability, performance, maintainability, and security across teams and projects.

Create reusable frameworks and design patterns for Salesforce components, integrations, and automations to promote consistency and technical excellence.

Own and evolve core platform components and technical roadmaps, proactively identifying opportunities for investment, optimization, and reusability.

Mentor and guide engineers, solution architects, and technical contributors, fostering a culture of quality, accountability, and continuous learning.

Implement and refine DevSecOps practices for Salesforce development, including CI/CD pipelines, test automation, and secure deployment strategies.

Lead solution development efforts for new opportunities, collaborating with capture and proposal teams to craft architectures, author technical content, and ensure alignment with customer goals.

Engage directly with federal stakeholders to present technical concepts, introduce new capabilities, and participate in design challenges and technical evaluations.

Develop artifacts such as whitepapers, proposal sections, and solution briefs that articulate Bellese’s technical approach and differentiators in the Salesforce ecosystem.

Contribute to strategic planning for enterprise integration, leveraging APIs, middleware (e.g., MuleSoft), and event-driven architecture patterns.

Define governance processes and technical standards appropriate to team maturity and regulatory requirements (e.g., FedRAMP, HIPAA, SOC 2).

Support system audits, security reviews, and compliance planning, ensuring Salesforce platforms meet the highest standards of reliability and trust.

Required Skills & Qualifications

10+ years of hands-on experience designing and implementing Salesforce solutions, with deep understanding of platform architecture and best practices.

Salesforce Certified Technical Architect (CTA)

Mastery of Apex, Lightning Web Components (LWC), and Salesforce Flows.

Proven experience leading large-scale, integrated Salesforce solutions involving REST/SOAP APIs, middleware, and event-driven systems.

Strong knowledge of DevOps and CI/CD tooling for Salesforce (e.g., Salesforce DX, Jenkins, Copado, Gearset, GitHub Actions).Experience with Salesforce Industry Clouds, especially Health Cloud or Government Cloud.

Demonstrated understanding of security best practices, governance models, and regulatory compliance frameworks (e.g., FedRAMP, HIPAA, SOC 2).Excellent written and verbal communication skills, including the ability to tailor technical information for a range of audiences.

Track record of contributing to federal proposal efforts, including technical solutioning, authoring, or presenting to customer stakeholders.

Preferred Qualifications

Experience with Agentforce, MuleSoft, Tableau, or Salesforce AI/Einstein Analytics.

Familiarity with Salesforce Governance and Center of Excellence (CoE) models.Experience designing performant architectures for large-scale data systems and multi-cloud environments (AWS preferred).

Prior work with HHS agencies, particularly CMS, or in similarly regulated healthcare environments.

• US Citizenship or documented proof of eligibility to work in the US
• Has been living in the US for at least the past 3 years
• Successful candidate is subject to a background investigation by the government and must be able to meet the requirements to hold a position of Public Trust
• Disclaimer: Medical or recreational marijuana use is still considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. (see article)

• Four weeks paid time off yearly (prorated based on start date for the first year)
• 10 paid company holidays
• Flexible schedule and remote-first culture
• $3000 annual education stipend
• Work from home setup including a Macbook 
• Collaborative, learning environment
• Medical, dental, and company-paid vision insurance
• Optional HSA account with some medical plans and a company contribution
• Company paid basic life and AD&D insurance coverages
• Company paid short and long term life insurance
• Optional critical illness and accident insurance
• 401K plan with 3% safe harbor contribution
• Wellness resources and virtual care
• Perks Plus employee discounts

• You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation.

U.S. citizen or legal right to work in the United States without sponsorship