Operations Associate

ABOUT THE COMPANY:
Beam is the leading micromobility operator in the Asia Pacific region, headquartered in Singapore and operating in Australia, New Zealand, Malaysia, Indonesia, Turkey, South Korea, and the USA. We are on a mission to turn little drives into better rides and make cities flow better for everyone.

Founded in 2018, Beam collaborates closely with cities to bring a safe, affordable, and sustainable new mode of transport to citizens through our fleets of self-driven small electric vehicles.

Our team is fuelled by a passion for innovation and technology. Together, we tackle growing challenges as problem solvers, committed to making a positive impact on people's lives and the future of our planet.

This is just the beginning. Come join us on this journey!

RESPONSIBILITIES:
Reporting to the Head of Operations, you will take ownership of all aspects of the operations in (various) markets including:

• Identify key operational metrics and manage daily operations effectively while working alongside local Operations Specialists.
• Manage and optimise ground staff rosters, timesheets, and performance
• Accountability for achieving key performance targets; cost and revenue.
• Analyze operational data and make informed decisions based on market trends and analysis
• Ensure local team compliance with workplace safety and health regulations, maintaining a secure working environment.
• Manage the recruitment and onboarding of field staff
• Oversee and maintain company assets in the city, including fleet and vans

- Work with and build relationships with local governments and other key business stakeholders

- Liaise with the purchasing team to acquire materials and service needed in for the warehouse or operational activities

- Work with the Head of Operations to drive Beam’s operations across multiple operational verticals, including charging infrastructure, fleet management, warehousing and supply chain management.

- Innovate constantly on existing processes and products

- Collaborate cross functionally (strategy, marketing, policy) to ensure smooth business operations

• Fluent in English (both written and verbal).
• 3 years experience in operations management, analysis, or in a fast growing startup
• Bachelor's degree
• Passion for solving problems and delivering a great customer experience.
• Highly analytical and creative problem solver, with a product driven mindset.
• Self starter - you’ll get broad exposure to all aspects of the business and this is a great position to fast track your start-up career.
• Familiar with Office or Google Suite of applications (Excel/Sheets, Slides etc).
• Experience with people management and training.
• Good to have but not required: Proficiency in data analysis tools such as SQL and Looker Studio

Join us to be part of the urban mobility and sustainable transportation revolution! We are a startup in every sense of the word. Expect autonomy, visibility, cutting-edge technology, barriers to overcome and problems to solve. If you are one to lead the charge, create a positive impact, we want to talk to you!

At Beam, here's what you can expect from us:

• Opportunity to make an impact by being part of a movement that will revolutionise transportation in cities.

• Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development

• Flexible and inspiring workplace with a team of competent, motivated and fun co-workers