Site Activation Intern

Hi, we’re Back Market.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us? 

Back Market wouldn’t be able to do much without products to sell and a website (and app) that helps customers find exactly what they’re looking for. That’s where the Engagement team comes in! We are made up of 13 people based in Bordeaux, Paris, London, and New York. Our mission is to boost customer engagement and sales with impactful CRM and merchandising, by building great CX, and fostering lasting relationships.

As a Site Activation Intern, you will assist with merchandising & CRM tasks in administering the website, creating engaging emails, ensuring the product offer is commercially strong, and developing coherent user journeys. You will also work hand-in-hand with various departments at Back Market to support the Global markets with a direct impact on the site conversion rate, from launching promotional and brand campaigns to running ad-hoc analysis, managing exciting projects, and having a lot of fun.

• Conduct regular audits of onsite & emails content to ensure consistency, accuracy, and alignment with brand guidelines.
• Monitor and analyze website traffic, user behavior, and engagement metrics to identify opportunities for optimization and improvement. 
• Help develop coherent campaign user journeys and collaborate with other teams to provide users with the best emails & on-site experience.
• Assist the team to plan the Merchandising & CRM promotional plan for 2025, work closely with our Brand Team & copywriters, and run ad-hoc analysis on our campaigns.
• Work on our Content Management System (CMS) & CRM tool (Braze) to administer the website, create various pages and implement CRM campaigns on various channels (emails, push notifications, in-app).
• Work closely with the brand and studio teams to craft briefs for campaign activations on our owned channels, ensuring alignment with strategic objectives and brand guidelines.

• Looking for a 6-month internship starting in July
• English is a no-brainer (fully professional capability). If you’re extra cool and speak more languages, bonus points for you!
• You ideally have previous experience in marketing or CRM; the e-commerce sector is a plus
• Good knowledge of Content Management Systems and Google Analytics
• Sales-driven spirit with a balance of analytical and creative skills
• Strong project management skills
• You are organized, and structured and have a lot of drive and a can-do/will-do attitude

• Video-call interview with the Talent Acquisition Specialist
• Technical test (home assignment)Skills fit interview with the direct manager
• Cultural fit interview with another person on the team

WHY SHOULD YOU JOIN US ? ✌🏼

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like: 

- A mission driven work environment where your day to day makes an impact on the planet. Seriously.

- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. 

- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. 

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values. 

We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications. 

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.