Assistant Restaurant General Manager

Blanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property’s 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers’ spirit. Reconnect with yourself and nature at Wildflower Farms.

The Assistant Restaurant General Manager is responsible for the overall operations for all Food & Beverage outlets which includes Clay, Pool/Dew Bar, Minibar, and Room Service.  This position supports world-call support to guests and team members.   

• Provide leadership support to all Food & Beverage Venue operations including Clay, Great Porch, Dew Bar and In Room Dining. 
• Consistently maintain Wildflower Farms service standards throughout all F&B departments.
• Lead and analyze guest satisfaction, quality of service, sales, costs, quality and presentation of food and beverage products, service standards, condition and cleanliness of facilities and equipment.
• Ensure all F&B outlets are adequately staffed to support F&B operations while adhering to budgetary guidelines. 
• Work with the Restaurant General Manager to create a departmental budget, then monitor and maintain the food and beverage cost in line with budgeted and forecasted projections. 
• Ensure all opening and closing procedures for all restaurant outlets are completed accurately.  
• Conduct daily pre-shift meetings with all F&B team members to ensure they are current on all Company initiatives and daily operations.  
• Act as a mentor, communicate effectively with employees, acting as a motivating influence, training all new team members.
• Ensure all F&B outlets are prepared for daily service.
• Ensure the flow of service remains consistent throughout all shifts to include timeliness and accuracy of service to all guests.
• Partner with the Culinary team to ensure accuracy in orders and guest satisfaction.    
• Conduct training for all team members to include new hires and daily training to ensure team members are knowledgeable of Company service standards.
• Maintain the highest levels of guest service and develop a rapport with both the hotel  and community guests, meeting and greeting guests at the Restaurant, and handling guest concerns effectively and pleasantly.  
• Coach, train, and motivate team members to support a positive work environment. 
• Ensure all food & beverage equipment is well-kept, clean, and operational at all times.
• Manage beverage service in accordance with federal, state, local, and regulations.
• Assist in weekly inventories and reconciliations and support cost control procedures. 
• Ensure respect for safe food handling procedures and a safe-working environment.
• Perform any duties as assigned.

Pay Range: $70,000/year - $80,000/year

• Minimum of three years’ restaurant management experience preferable in a luxury hospitality and elevated dining environments
• Robust knowledge of wine and spirits
• Ability to work in a fast-paced environment with a flexible schedule to include nights, weekends, and holidays as needed.  
• ServSafe Certification highly desired
• Hospitality degree highly preferred.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.