Front Desk Receptionist

Are you looking to make a difference in your community and grow in your career? Consider joining the Atlantic Housing team! We promote and preserve quality affordable housing and related services for low and moderate-income families, helping residents improve their lives. Our mission-focused culture thrives on continuous learning, professional growth and a passion for service.

The Front Desk Receptionist is responsible for ensuring a welcoming, efficient, and well-maintained office environment. This role combines front desk duties with comprehensive building operations management, including maintenance coordination, meeting space oversight, and administrative support. The ideal candidate is a proactive, detail-oriented professional who excels in multitasking and creating a positive first impression for all employees and visitors.

 

Key Responsibilities:

• Front Desk & Office Presentation:

  • Greet and welcome all visitors to the AHF Office, creating a positive first impression.

  • Open the office each day by turning on lights, adjusting temperature controls, raising shades, setting music, and conducting a quick inspection.

  • Close shades as temperatures rise or upon exiting the office.

• Building Operations & Maintenance:

  • Oversee building operations to ensure that HVAC, plumbing, and access systems are functioning at all times.

  • Report required repairs immediately, follow up for timely completion, and communicate repair statuses to employees.

  • Coordinate preventative maintenance for HVAC, elevator, hot water heaters, and other critical equipment to optimize performance and extend their lifespan.

  • Ensure that cleaning schedules are maintained and that necessary supplies, sanitizers, and products are stocked.

  • Keep the parking lot and exterior areas clear of weeds and promptly remedy any trip hazards.

  • Post and maintain required “no trespassing” or “no parking” signs in appropriate areas.

  • Contract and manage dumpster services for regular pick-ups, cleaning, and maintenance.

  • Maintain indoor office plants to ensure they are healthy and visually appealing.

• Meeting & Common Area Coordination:

  • Manage the scheduling and overall appearance of all board and conference rooms.

  • Ensure that restrooms (six), the gym, and other common areas or corridors are consistently clean and well-maintained.

  • Maintain a stocked kitchen with snacks, coffee, and beverages for employees and visitors; manage the board room and game room refrigerators accordingly.

  • Develop and oversee environmental initiatives, including recycling programs, water-saving measures, and thermostat control.

• Employee & Visitor Engagement:

  • Create and sustain a friendly, welcoming, and comfortable environment for everyone in the office.

  • Schedule and host monthly birthday celebrations, Culture Club activities at the Iberia Office, and other special events as needed.

• Administrative & Executive Support:

  • Manage incoming and outgoing mail and shipping operations.

  • Oversee CEO's signature folder by reviewing, organizing, and returning documents as necessary.

  • Coordinate Board of Trustees activities, including communication, meeting scheduling, travel arrangements, welcome meals, coffee service, and the preparation of bios and photos.

  • Manage monthly Leadership Team meetings—sending invites, setting up the meeting space, preparing agendas, and coordinating meals.

  • Organize the Leadership Conference, including hotel selection, travel arrangements, and serving as the on-site host/team leader.

  • Act as the AHF representative to the condo association, ensuring compliance with relevant regulations and maintaining proper communication.

• Additional Duties:

  • Provide notary services.

  • Manage contracts for uniforms and branded merchandise.

  • Arrange travel and lodging for teammates visiting the Iberia Office.

• Proven experience in front desk operations, facilities management, or office administration.

• Exceptional organizational skills with a keen attention to detail.

• Ability to multitask effectively in a fast-paced environment and manage diverse responsibilities.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office Suite and Google Workspace.

• Self-motivated, with the ability to work independently and as part of a team.

• A friendly, professional demeanor committed to delivering exceptional customer service.

• Familiarity with building maintenance and scheduling processes is a plus.

Benefits Offered:

• Educational Reimbursement
• Opportunities for upward mobility
• 12 Paid Company Holidays
• 16 hours of Learning Time Off annually
• 32 hours of Volunteer Time Off annually
• 3 weeks Paid Time Off accrual
• Rent discount if living on-site
• Multiple health care insurance plans that cover medical, dental, prescription, vision, employer HSA contributions, and supplemental health insurance
• Competitive 401(k) Program with employer matching contributions

Atlantic Housing Foundation (AHF), Inc. is a 501(c)3 not-for-profit affordable housing provider. The mission of Atlantic Housing Foundation, Inc. is to promote and preserve quality affordable housing and related services for low and moderate income families, helping residents improve their lives. We will do this in a manner that will foster the continuous improvement of our people and our company. We strive to be a top performing, thoroughly  professional and genuinely caring organization in all that we do. As an organization, we aspire to and believe in - Making a difference.