CRM Specialist – Focus on Service (m/f/d)

As a CRM Specialist with a focus on Service (m/f/d) at Anton Paar, a globally leading company in measurement technology, you will play a key role in optimizing and further developing our Customer Relationship Management (CRM) system. Your expertise will help us automate processes, improve customer interactions, and implement innovative IT services for the service sector.

• Active participation in the implementation of a new CRM system
• Responsibility for the strategic and operational development of our CRM system in the service sector
• Requirements analysis and definition of new functions and system processes to improve usability and efficiency
• Acting as an interface between departments and IT to ensure optimal use of the CRM system
• Conducting training sessions and providing support for internal CRM users
• Creating and maintaining documentation
• Optimizing data structures, reporting, and automation processes
• Supporting international rollouts and adapting the CRM system to local requirements

• Degree in Business Informatics, Computer Science, Business Administration, or a comparable qualification
• Several years of experience with CRM systems is desirable
• Technical affinity and analytical thinking skills for optimizing system processes
• Experience in data analysis, reporting, and CRM process automation
• Strong communication skills and the ability to convey complex topics in an understandable way
• Fluent German and English skills

We offer you:

• A reliable and long-term workplace in our expanding and international high-tech company
• An innovative company culture that promotes technical excellence guaranteeing us the position of a technological leader in the global market
• A value-oriented working environment that fosters friendly, supportive cooperation between colleagues and, at the same time, provides room for involvement, dedication and individual responsibility
• Individual training and onboarding
• Work Outside Office (occasion-related possibility to work outside the office)
• Professional and personal development

This position is subject to the collective agreement governing employees in the metal sector. Your actual salary depends on your experience and qualifications. For the vacant position it will usually be set within the following range (gross per month, excluding overtime): € 3.600  to € 4.500.

We do not accept applications via personnel service providers or recruitment agencies and ask all interested parties to submit their documents directly via our career site.
Applications via personnel service providers will not be processed. As a matter of principle, we also do not hire temporary workers, but build on long-term, direct employment relationships.

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