People Operations Business Partner

⚡About Amber

Amber is a new way to buy and sell power, designed for a world powered by

renewable energy. We give customers direct access to the real-time wholesale

electricity price as it varies every 30 mins and the technology to shift more of their

energy usage to the times when cheaper renewables are available in the grid. It’s

a cheaper way to buy power, a smarter way to sell power, and the fastest way for

Australia to reach 100% renewable energy.

We are growing rapidly and have tens of thousands of customers who love what

we are doing and a great product that will play a significant role in driving Australia

towards a renewable future. We are backed by Australia’s leading VCs (including

Square Peg Capital and Main Sequence Ventures), impact-focused investors and

individuals, and most recently by Commonwealth Bank and NRMA.

We’re now at a critical moment in taking the business to real scale as we disrupt a

huge market for the better. You’d be a part of a rapidly growing team of over 150,

with expertise across energy, technology, marketing, and operations. We’re

committed to building a diverse and inclusive workplace and a great culture of

people who love coming to work to build a better world.

💻 About the role

As a People Operations Business Partner, you’ll play a key role in supporting

Amber’s growth by partnering with managers to develop and execute projects that

eliminate high friction, amplify community and set our people up for success.

At Amber, we believe that enabling a culture where everyone is set up to do the

best work of their lives and feels connected and supported is the most important

thing we can do to ensure our long-term success. We see managers as the key

drivers of our people processes and strategy, and People Ops works closely with

leaders to reduce friction across the organisation. We are a lean team who likes to

simplify the overcomplicated.

Reporting to the Senior People Operations Manager, the ideal candidate is a

People Ops all-rounder that is energised by solving complex problems and has a

strong strategic and operations mindset. You’re a self-starter who is results oriented,

loves coaching people, and is constantly looking for ways we can do

things better.

If you enjoy building things from scratch and you’re excited to create a seamless,

remarkable employee experience in a fast-growing start up then we’d love to hear

from you.

• Advise and coach managers across people-related areas, such as performance management, employee engagement and change management
• Use employee feedback to improve the effectiveness of Amber’s core people processes
• Develop new initiatives to reduce friction & help us scale
• Ensure our people processes are well documented and promote self-service
• Identify and implement ways (in addition to current practice) to upskill our people managers
• Proactively develop and maintain relationships with key stakeholders
• Coordinate payroll processes with accurate and timely delivery
• Respond to employee queries promptly and effectively
• Ensure compliance with legal requirements, developing and implementing workplace policies and procedures as needed
• Facilitate a meaningful end-to-end employee engagement program, taking action to change what needs attention
• Leverage data and analytics to provide insights and inform our overall approach

• Several years of experience in People Operations / HR Business Partner roles (or equivalent)
• Solid understanding of employment, discrimination and equal opportunity laws, and the relationship between policies, employment contracts, awards and agreements
• Proven ability to work cross-functionally, building and maintaining trust with internal stakeholders, particularly managers and senior leaders
• Previous experience developing and managing employee-facing initiatives end-to-end
• Outstanding communication skills; experienced in writing employee content, official documentation, and designing and delivering training
• Confident in complex problem solving and decision making, especially when operating in the ‘grey’
• Bachelor’s degree or equivalent work experience

• Prior experience at a growth stage start-up or tech company, understanding the joys and pain points
• You’re passionate about technology, energy and/or the environment
• Experience in payroll

• You’re a people person - you’re empathetic, you care about employee and manager problems, and people feel they can trust you
• You’re an excellent communicator - you know the right words and tone to use based on the circumstances
• You’re a problem-solver - you embrace challenges, think on your feet and work strategically to find solutions
• You are analytical - you love measuring success and finding out the why, and you’re detail-oriented
• You’re persistent - you will be working in a fast-paced and changing environment, often faced with hurdles to jump, but you adapt well to change and can deal with pressure

• Be part of a growing technology start-up that will shape the future of renewable energy in AU
• Flexible working arrangements available, with regular WFH arrangements and a central hub in Melbourne CBD
• We offset 100% of your carbon footprint for as long as you work with us (via Nul)
• Equitable gender-neutral parental leave policies
• An external Employee Assistance Plan (EAP) for mental health support
• Employee share option plan (ESOP) in Amber
• Annual Learning & Development budget to support your personal growth
• Additional Personal Time Off (PTO) between Xmas & New Year

This is a full-time role to be based ideally from Melbourne, but we are also open to considering the right candidate anywhere within Australia.

We are also open to you working 4 days a week, or other suitable flexible working

arrangements.

We do have an office in the Melbourne CBD, where we work flexibly between the office and home. For those based in Sydney, catch up in a co-working space, or if you are based elsewhere in Australia, you will work from home. We expect to remain Melbourne-based but maintain flexibility.

🌈 If this kind of work gets you excited, we'd love to hear from you!

Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Our Hiring Process is as below:

- A screening interview with our talent team

- A take-home project to complete, roughly 2-4 hours

- A follow up interview to discuss your project and your skills & experience with

the Hiring Manager and the People Ops team

- A culture interview with two of our Amber Culture Champs

- A final chat with our co-CEO and another Executive Leadership team member

Only shortlisted candidates will be contacted and applications will be accepted only from candidates already based in Australia, preferably Melbourne, and with full working rights.

No recruitment firms please. We've got this!