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Job details

Amazon Customer Service Representative (Entry-Level, Work From Home)

Job Overview:


Amazon is hiring Customer Service Representatives to provide excellent support via phone, email, and chat. This is a remote job with flexible hours, perfect for individuals looking for a stable work-from-home career.


Key Responsibilities:


  • Answer customer inquiries about orders, returns, and product issues.
  • Resolve complaints with professionalism and empathy.
  • Assist customers with Amazon Prime, Alexa, Kindle, and other services.
  • Document interactions and escalate unresolved issues.
  • Stay up-to-date with company policies and promotions.


Qualifications & Skills:


  • No previous customer service experience required.
  • Strong communication and active listening skills.
  • Ability to work independently in a remote setting.
  • Basic knowledge of Amazon services and e-commerce is a plus.


Perks & Benefits:


  • Hourly pay starting at $16–$18/hour.
  • Paid training and growth opportunities.
  • Flexible work schedules, including evenings and weekends.


Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

2000 jobs
BADGES
Badge ChangemakerBadge Flexible CultureBadge Future MakerBadge Global Citizen
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
INDUSTRY
TEAM SIZE
DATE POSTED
June 11, 2025

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