Family Resource Coordinator

Amara is committed to positive long-term outcomes for children and families. We drive systemic change, promote healing, and advance racial and LGBTQIA+ equity by offering programs and services to families engaged in the child welfare system.

At Amara, we believe that a supportive, equitable and inclusive workplace, where everyone feels valued, trusted, and nurtured, is key to shaping organizational culture and investing in underrepresented communities. Amara believes that a diverse workforce and inclusive workplace enhances our ability to fulfill our mission. We strongly invite candidates from diverse backgrounds, including communities of color, the LGBTQ+ community, veterans, and people with disabilities to apply.

We are seeking to hire a Family Resource Coordinator. The Family Resource Coordinator will have a variety of responsibilities, including managing and coordinating distribution of various concrete resources, implementing needs assessments, connecting, and partnering with other community-based service providers, providing resources and referrals to families coming to Amara for support. The Family Resource Coordinator will need to be highly organized, have strong interpersonal skills, and the ability to hold firm boundaries while also acting with a high level of compassion for the community members we serve and will interact with. This position involves a hybrid work environment, working both remotely, AND with in-person interactions with participants and community. The Family Resource Coordinator will serve families in King and Pierce County.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Manage and coordinate distribution of various concrete resources at Amara’s Tacoma and/or Seattle office to community members (e.g., food pantry, diaper bank, other concrete resources, etc.)
• Assist in identifying needs assessment model and goal setting framework (e.g., recruiting participants, co-lead/participate in listening sessions/focus groups)
• Implement needs assessments, developing a family plan and resource navigation.
• Coordinate and manage concrete goods requests across the organization including internal processes, tracking and reporting donations, tracking financial reports and documentation.
• Strengthen and build community partnerships for coordination of community-based services and supports.
• Assist with data tracking and administrative tasks as per contract and/or Amara’s requirement as outlined in the policies, practice and procedures.
• Flexing hours to accommodate family & community needs on an occasional and ongoing basis.
• Assist with meeting logistical client needs—transportation, pick-up/drop off goods, etc.
• Provide resources to families seeking assistance.
• Connect families to external resources through warm referrals, as needed
• Maintain current knowledge of trends and best practices in family resource care work and programs that serve families.
• Occasionally represent Amara at community and outreach events
• Occasional travel may be required to Amara offices in Seattle and Tacoma.
• Employee must be able to attend program, department and all-staff meetings as directed. Meetings may be in person or virtual.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong written and verbal communication skills. Bilingual (English/Spanish) proficiency is highly preferred.
• Basic Knowledge of child development and family systems
• Knowledge of child welfare, foster care, and the needs of parents or the ability to quickly learn these things required.
• Ability to demonstrate initiative, discretion, maturity, flexibility, and independent judgment required.
• Ability to work with individuals across the spectrum of age, religion, race, culture, socioeconomic status, sexual orientation, and gender expressions & identities.
• Ability to work collaboratively with an outstanding professional team, DCYF and community providers.
• Must be at least 21 years old, have a valid Washington State driver’s license, reliable vehicle, proof of auto insurance and a clean driving history.
• Current certification in First Aid and Cardiopulmonary Resuscitation for infants, children and adults, and completion of a minimum of two hours of instruction on blood borne pathogens in the past five years.
• Must be able to obtain a Food Handler’s permit

Education: High School Diploma or GED and 2 years of experience working with children and families required, OR Associate of Arts Degree in Human Services or a related field (or 2 years of completed coursework toward a bachelor’s degree) and six months’ experience working with children and families, OR Bachelor’s degree and six months of experience working directly with children and families.

Degree(s) must be in social services, human services, behavioral science, or an allied field.

Supervisory Responsibilities: N/A

Salary and Benefits

This is a full-time hourly position with a rate of pay between $27.89-$33.65/hour ($58,000-$69,999 annually) depending on experience. The final salary offer will be commensurate with the selected candidate's experience, qualifications, and demonstrated abilities. Amara offers a generous leave and benefits package including 10 company holidays, 4 personal days, sick leave, and 15 days of vacation per year. Competitive health, dental and vision insurance rates, a 401k with a company match, life, disability insurance and a paid sabbatical. Amara supports a hybrid work schedule with some flexibility to work from home. 

Criminal Background Check

Amara conducts background checks appropriate to the contractual requirements of the position. A previous conviction will not necessarily bar individuals from employment at Amara. For specific requirements please feel free to contact the hiring manager or human resources.

Vaccination Requirement:

Amara requires that all employees be fully vaccinated against COVID-19. This requirement is designed to prioritize the safety of the children and families we serve. Exemptions may be sought only for documented medical or religious accommodation.

To Apply

To express your interest in this position, please submit your resume and one-page cover letter indicating why this position is the right opportunity for you. Resumes submitted without a cover letter will NOT be considered. 

Applications will be accepted until the position is filled.