Entry Level Customer Service Assistant - job 1 of 5

About Us

At Sphirea Plus, we specialize in delivering unforgettable event experiences, from corporate functions to exclusive private gatherings. Our mission is to exceed client expectations through meticulous planning, innovation, and seamless execution. Based in Atlanta, we take pride in fostering a culture of excellence, professionalism, and growth.

Job Description:

We are seeking an enthusiastic and customer-focused individual to join our team as an Entry Level Customer Service Assistant. In this role, you will provide exceptional service to our clients, ensuring their needs are met with professionalism and efficiency. This is a fantastic opportunity for someone looking to begin a career in customer service with room for growth and development.

Responsibilities:

• Respond to customer inquiries via phone, email, or in person, ensuring a high level of service.

• Assist customers with product or service-related issues and provide solutions.

• Maintain accurate records of customer interactions and transactions.

• Collaborate with team members to resolve complex customer issues.

• Provide feedback to management on customer trends and service improvements.

• Uphold company policies and procedures while maintaining a positive customer experience.

Benefits:

• Competitive salary.

• Opportunities for career growth and advancement within the company.

• Comprehensive benefits package, including health insurance and paid time off.

• A collaborative and supportive work environment.

• Professional development opportunities to enhance your skills.