Data Entry Customer Service - job 1 of 7

About Us

At Sphirea Plus, we specialize in creating unforgettable event experiences for businesses, brands, and organizations across various industries. Our team is driven by creativity, precision, and passion for excellence. We are committed to delivering outstanding event solutions that exceed expectations and strengthen client relationships.

Job Description

We are currently seeking a detail-oriented and dependable Data Entry Customer Service professional to join our growing team in Kansas City, MO. This role is ideal for someone who enjoys working with data, ensuring accuracy, and providing excellent customer support through various communication channels.

Responsibilities

• Accurately input, update, and maintain customer and account data in company databases

• Review and verify data for deficiencies or errors and correct any incompatibilities

• Respond to customer inquiries via phone and email in a professional and timely manner

• Maintain confidentiality and security of sensitive information

• Assist with general administrative and clerical support tasks

• Identify and escalate priority issues to appropriate channels

• Provide consistent and high-quality customer service

• Follow company procedures and policies to ensure efficient workflow

Qualifications

• High school diploma or equivalent; associate degree is a plus

• Proven experience in data entry and/or customer service preferred

• Excellent typing skills with strong attention to detail and accuracy

• Strong organizational and time management abilities

• Good verbal and written communication skills

• Proficiency in Microsoft Office Suite (especially Excel)

• Ability to work independently and in a team-oriented environment

• Professional attitude and problem-solving skills

Benefits

• Competitive salary ($36,000 - $47,000 per year)

• Opportunities for growth and career advancement

• Supportive and collaborative work environment

• Ongoing skills development and training

• Paid time off and holidays

• Full-time schedule with consistent hours