Medical Front Desk Receptionist

Greenwich Ear Nose & Throat is currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.

Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Check-in patients, verify their information, and update electronic medical records accurately.
• Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
• Schedule and confirm patient appointments, ensuring efficient time management.
• Assist patients in completing necessary forms and understanding office policies.
• Collect patient co-pays, process payments accurately, and maintain proper documentation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with medical staff to optimize patient flow and use of resources.
• Insurance Eligibility

• High school diploma or equivalent.
• Previous experience as a receptionist or in a customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in using computer systems and basic office software.
• Ability to handle a fast-paced environment and multiple tasks simultaneously.
• Empathy, compassion, and professionalism in dealing with patients and their families.
• Ability to work well as part of a team.
• Reliability and punctuality in attendance.
• Rotating between all three locations is required (2 Greenwich locations & 1 Stamford location)

Benefits:

· 401(k) after a year of service

· Dental insurance

· Health insurance

· Paid time off

· Vision insurance