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GTM Operations Manager

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.


Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.


We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.


Position Overview  


The GTM Operations Manager is a high-impact role at Agiloft who: 


Innovates constantly our analyses, processes, and systems so we can always be one step ahead of our fast-paced GTM team needs.

Uncovers data-driven insights that have immediate impact in our Field execution and sustain our top-line growth and retention.

Works cross-functionally with a “one-team” mind-set with other departments, including our Finance, IT and HR teams.  

Leads and mentors a group of GTM professionals


Job Responsibilities
  • Leads a team of GTM professionals focusing on providing data-driven insights to the organization, producing team and individual goals aligned with the company’s goals, and monitoring team projects
  • Provide guidance to team members for individual success and career growth while managing individual and team performance and expectations
  • Hire, mentor, and train new team members as needed to ensure success
  • Work closely with VP, GTM Operations to manage initiatives and projects
  • Work with the Field to uncover areas of revenue opportunity in our customer and prospect base 
  • Supports GTM Operations Functional leads with Planning/Budgeting 
  • Optimize the Field experience in Salesforce and other relevant systems, partnering with Sales Enablement and IT 
  • Act as Business Analyst in the implementation and optimization of various GTM tools, translating Field needs into business requirements for the IT team   
  • Support in developing and maintaining formal reporting packages for Management and Board use 
  • Know the forecasting process and work to make our forecasting more accurate 
  • Document processes and methodologies 
  • Interpret, evaluate, and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making 
  • Create operational efficiencies through process automation and optimization to help drive growth and scalability  
  • Contribute in operational efforts to provide data and reporting that will provide sales managers with insights to run their teams effectively 
  • Maintain clean system data to provide the most accurate reporting (data normalization / standardization) 
  • Build and maintain cross functional relationships with supporting sales functions 
  • Other duties as assigned 


Required Qualifications
  • Bachelor’s Degree in Finance, Economics, Mathematics, or a related field 
  • 1 to 3 years’ operating in high growth environments, particularly in the technology industry, management consulting and/or investment banking. Experience in SaaS is a plus. 
  • Fluent Salesforce user: complex dashboards & reports, custom report types, calculated fields, workflows (admin certification a plus) 
  • Exceptional quantitative and MS Excel skills (sumifs, index/match and vlookup, pivots) 
  • A solid understanding of data visualization techniques  
  • Intermediate or higher Tableau, Domo or Power BI skills is a plus 
  • Python or R programming language for data analysis and statistics is a plus 
  • Excellent written and verbal communication skills. 
  • Strong attention to detail 


Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at brad.toothman@agiloft.com.

 

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.


Applications will be reviewed as submitted. There will be no application deadline for this opportunity.

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What You Should Know About GTM Operations Manager, Agiloft

As a GTM Operations Manager at Agiloft, you’re stepping into a dynamic role with a trusted global leader in data-first contract lifecycle management (CLM) software. Here at Agiloft, we empower organizations to navigate the complexities of contracts seamlessly with our innovative Data-first Agreement Platform (DAP). You'll be responsible for leading a skilled team that thrives on data-driven insights, helping to shape our growth strategy while ensuring our top-notch customer experience remains a priority. Your role demands a forward-thinking approach, identifying areas of improvement while collaborating with our Finance, IT, and HR teams to keep the operational engine running smoothly. From guiding team members in their professional development to uncovering revenue opportunities within our customer base, your contributions are crucial to our success. You’ll become a key player in optimizing the Field experience in Salesforce and other GTM tools, working closely with senior management and supporting critical initiatives. If you’re passionate about creating operational efficiencies, enhancing forecasting accuracy, and implementing process improvements, Agiloft is the perfect place for you to make your mark. Join us on this exciting journey at a company that values diverse backgrounds and supports a healthy work-life balance. Let’s innovate together and help our clients unleash their potential with our proven solutions.

Frequently Asked Questions (FAQs) for GTM Operations Manager Role at Agiloft
What does a GTM Operations Manager do at Agiloft?

The GTM Operations Manager at Agiloft leads a team focused on providing actionable data insights to enhance operational efficiency and drive top-line growth. This role involves collaboration with finance, IT, and HR departments and requires a keen understanding of Salesforce and data analysis tools. Candidates in this position will directly impact the organization's success while mentoring their team.

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What qualifications are required for the GTM Operations Manager position at Agiloft?

To qualify for the GTM Operations Manager role at Agiloft, candidates should possess a Bachelor’s Degree in Finance, Economics, Mathematics, or a related field, coupled with 1 to 3 years of experience in high-growth environments—preferably in technology or SaaS. Strong skills in Salesforce, MS Excel, and familiarity with data visualization tools are essential for success in this role.

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How does the GTM Operations Manager contribute to team performance at Agiloft?

The GTM Operations Manager at Agiloft plays a vital role in setting team and individual goals aligned with the company's objectives. They provide guidance and support, mentor team members, and monitor performance to ensure that the team excels in delivering data-driven insights and achieving operational objectives.

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What impact can the GTM Operations Manager have at Agiloft?

In their role, the GTM Operations Manager at Agiloft significantly impacts the organization's operational effectiveness, from streamlining processes and improving forecasting accuracy to uncovering new revenue opportunities. Their insights directly influence decision-making and contribute to the overall growth and success of the company.

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What is the importance of data analysis in the GTM Operations Manager role at Agiloft?

Data analysis is at the heart of the GTM Operations Manager role at Agiloft. This position requires the ability to interpret and evaluate research data to develop integrated business analyses that are critical for strategic decision-making. Proficiency in analytics tools enhances the ability to provide insights that can significantly drive company growth.

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How does Agiloft support diversity and inclusion in the workplace?

Agiloft is committed to fostering a diverse and inclusive workplace. The company prioritizes creating a culture of acceptance that encourages individuals from all backgrounds to bring their authentic selves to work. They ensure that hiring and employment decisions are based purely on qualifications and business needs, free from biases.

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What can I expect from the work environment at Agiloft?

At Agiloft, you can expect a vibrant, supportive work environment that values employee experience as a key driver of customer satisfaction. The company promotes a healthy work-life balance with flexible arrangements, floating holidays, and care initiatives such as wellness days, ensuring that employees thrive both professionally and personally.

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Common Interview Questions for GTM Operations Manager
Can you describe your experience with data analysis tools like Salesforce?

When responding to this question, highlight specific projects where you've utilized Salesforce for data analysis, detailing your proficiency with dashboards, custom reports, and data visualization. Draw connections between your analysis and how it contributed to the team’s success.

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How do you prioritize tasks in a fast-paced environment?

Explain your method for prioritizing tasks—whether through project management tools, time organization strategies, or collaborative dialogues with your team. Provide examples of situations where your prioritization helped the team meet deadlines or achieve goals.

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What strategies do you use to lead and mentor your team members?

Discuss your approach to leadership and mentorship. Emphasize the importance of open communication, goal-setting, and continuous feedback, and reference specific situations where your mentoring led to improved team performance or individual career growth.

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How do you gather and analyze customer feedback to improve GTM strategies?

Outline your process for collecting and interpreting customer feedback. Provide an example of how you translated that feedback into actionable insights that enhanced the GTM strategy or operational performance.

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What metrics do you find most valuable when tracking team performance?

Identify key performance indicators (KPIs) that reflect the effectiveness of your team. Discuss how you use these metrics to inform decisions, improve processes, and support team members in achieving their individual and collective goals.

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Can you explain your experience with budget planning and management?

Discuss your experience with budget planning and management, providing specific examples of budgeting processes you've been involved in. Highlight how your financial insights have driven important decision-making within the organization.

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What methods do you use for process optimization?

Describe your approach to identifying inefficiencies in processes and how you implement optimizations. Reference tools or methodologies (like Lean or Six Sigma) that you’ve applied to create operational efficiencies.

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Can you discuss a time when you had to implement a change in process?

Share a compelling story illustrating your ability to manage change. Explain the rationale behind the change, how you communicated it to your team, and the outcome that demonstrated the effectiveness of the new process.

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How do you ensure data accuracy and integrity in reporting?

Discuss the importance of data accuracy in reporting, and the strategies you have implemented to maintain clean and standardized data. Provide examples of outcomes that resulted from your efforts to ensure reporting integrity.

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What role do you believe a GTM Operations Manager plays in customer experience?

Explain how the GTM Operations Manager can significantly enhance customer experience through effective strategy execution, team alignment, and the provision of data-driven insights that ultimately lead to better service delivery and customer satisfaction.

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We are on a mission to deliver Contract Lifecycle Management without limitations through agility, seamless extensibility, and deep expertise in order to transform contracts into relationships.

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Full-time, on-site
DATE POSTED
November 27, 2024

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