Content Editor & Community Manager

We’re seeking a Content Editor & Community Manager to join our growing marketing team. This hybrid role is ideal for a strategic thinker with a passion for storytelling, a knack for editing, and a talent for building and nurturing online communities.

You’ll be responsible for ensuring our content is clear, accurate, and aligned with our brand voice — while also engaging with our online audience to build trust, boost retention, and spark meaningful conversations around insurance and risk management.

Key Responsibilities

Content Editing & Creation (60%)

• Edit, proofread, and optimize blog posts, articles, newsletters, and website content for grammar, clarity, tone, and SEO.
• Collaborate with internal teams and subject matter experts to translate technical insurance content into user-friendly language.
• Maintain and update content calendars in alignment with campaigns, seasonal trends, and business goals.
• Ensure brand voice and regulatory compliance across all content formats.
• Write content as needed — including microcopy, FAQs, and social captions.

Community Management (40%)

• Manage and grow our presence on platforms like LinkedIn, Facebook, and Instagram.
• Monitor and respond to comments, DMs, and mentions in a timely, professional manner.
• Develop strategies to increase engagement and brand loyalty among current and prospective clients.
• Organize and moderate online discussions, webinars, and Q&A sessions.
• Track community insights and feedback to share with internal teams and inform content strategy

Requirements

• 3+ years of experience in content editing, community management, or related roles (insurance or finance industry a plus).
• Exceptional writing and editing skills with attention to detail.
• Strong understanding of digital marketing, SEO, and social media trends.
• Comfortable using tools like WordPress, Google Analytics, Hootsuite/Buffer, and Canva or Adobe Creative Suite.
• Excellent interpersonal and communication skills.
• Ability to balance creativity with compliance in a regulated industry.

• Paid training 

• Career advancement opportunities 

• Health, Dental, Vision and Life Insurance 

• 401k Plan 

• Paid vacation 

• Employee discount on our services: Car Insurance, Life Insurance, Traffic School, DMV, and Immigration Services 

• Competitive salary and benefits package

• Opportunities for professional development and growth. 

• A supportive and inclusive workplace culture. 

• The chance to make a meaningful impact on people's lives. 
• Pay rate: Starting $25 hourly