In Room Dining Server - On Call
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
In Room Dining Server - On Call
Rate of Pay: $12.00 - $14.00 per hour + tips
If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C.
Reporting to the Assistant Outlets Manager, the IRD Server - On Call, is responsible for serving guests in a professional and polite manner while maintaining the high standards of food and beverage quality, presentation and sanitation. He/she is also responsible for creating a hospitable atmosphere to all internal and external guests while maintaining a professional image and an organized and efficient work area.
RESPONSIBILITIES:
- Maintain a positive service attitude at all times and be willing to help and advise guests with all questions and requests they may have.
- Deliver IRD orders/requests to the correct guests
- Respond to guest orders in a timely fashion
- Ensure that the work area is clean and neat
- Ensure all equipment is in good working order and to report any malfunctions to your direct supervisor/manager
- Be knowledgeable of all menu items, their garnishes, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct and concise way
- Follow procedures when ringing in guest orders. Read the cashier/operator’s order carefully, ensure accuracy when reading room numbers, cover count, guest name, food and beverage items, and specific guest requests
- Ensure that all side duties as requested by supervisor are completed to standard before departing for the day
- Assist with the organization and delivery of amenities
- Operate the Micros P. O. S system by following procedures when opening and closing checks. He / she is responsible for the operation and balancing of shift deposits on the Micros point of sale system and is accountable for their own deposit
- Clear and clean your area and supplies throughout the shift as well as at the end of the shift
- Rotate dishes, cutlery and other dishware as required
- All mise-en-place work to be completed by each server as assigned to you by your direct supervisor
- Pick up of all dishware in a prompt and efficient manner
Qualifications
QUALIFICATIONS:
- Previous food and beverage experience is preferred
- Excellent written and verbal communication skills
- Cash handling/transaction abilities
- ServSafe training is an asset
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Average salary estimate
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Are you ready to create unforgettable experiences for guests in an exciting and dynamic environment? At Accor, we're looking for an On Call In Room Dining Server to join our fabulous team at Fairmont Washington, D.C. In this position, you’ll serve guests with utmost professionalism and a smile that radiates warmth. Your key role will be to deliver food and beverage orders while ensuring the highest standards of quality and presentation. Since hospitality is a matter of heart, you'll be the friendly face that assists guests with their inquiries and requests, creating a welcoming atmosphere in the process. With flexible hours that come with being on call, this position offers you the perfect opportunity to balance your personal life while enjoying the rewards of working in the hospitality industry. You’ll need to maintain a clean and organized workspace, respond to guest orders promptly, and possess a knack for remembering our menu items and their details. Previous experience in food and beverage, strong communication skills, and cash handling competence will be a plus. Plus, you’ll join a company that values diversity and inclusion, helping you grow and thrive in your hospitality career. So, if you’re passionate about providing exceptional service and are excited to join a leading global hospitality brand, apply to become an In Room Dining Server with Accor today!
Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...
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