Key Account Manager, Germany

Seeking talent near: Leipzig, Germany; Dresden, Germany; Berlin, Germany; Bremen, Germany; Hanover, Germany; Frankfurt, Germany; Koln, Germany; Stuttgart, Germany; Munich, Germany

Position Summary:

The Key Account Manager, Neuroscience is responsible for all aspects of managing assigned sales territory, including launching and selling products, meeting individual territory goals, and addressing customer needs.

Primary Responsibilities:

• Develop strong and trustful relationships with HCP customers including key opinion leaders’ (KOLs’), hospitals / SPZs, neuro-pediatricians, neurologists, pediatricians and other relevant specialists e.g. nurses, pharmacists and other relevant hospital personnel to establish and maintain a valuable Business Relationship to customers for Acadia within the territory, as well as other relevant stakeholders.
• Implement Acadia’s Key Account Management approach in close collaboration with Marketing, Medical, Market Access and other key functions.
• Create a positive image of Acadia Pharmaceuticals Germany GmbH with relevant customer groups.
• Promptly identify and investigate customer concerns and communicate with appropriate staff to solve problems in a timely manner.
• Develop deep neuroscience and Acadia product knowledge, and an understanding of local and regional market trends.
• Conduct detailed analysis of the area with the objective to identify and develop Rett syndrome-relevant treatment centres in collaboration with the cross functional team.
• Develop insights-based Business /KAM plans for all top accounts/treatment centres
• Provide educational and commercial services to relevant HCP groups
• Commercialize Acadia’s products within legal and compliance boundaries according to Acadia’s marketing and sales strategy.
• Plan, organize and execute local, regional educational sessions, network meetings, digital events for relevant healthcare professionals.
• Actively develop cross-functional collaborations with MSLs, Brand managers, Access Head and other relevant Acadia functions. 
• Reporting and presenting account plans including KPIs to senior leaders and maintain a accurate and up-to-date CRM database.
• Collect and report Pharmacovigilance information according to internal SOPs.
• Represent Acadia Pharmaceuticals Germany GmbH at national and international congresses.
• Comply with data protection law according to Acadia’s policies, comply with all local compliance policies and company SOPs.
• Other duties as assigned.

Education/Experience/Skills:

• A Bachelor / master’s degree or equivalent experience with a minimum of 8-10 years of sales experience in the pharmaceutical industry.
• A proven track record of achievement managing sales territories in a highly specialised area of medicine e.g. as Key Account Manager in the Area of Rare Diseases ideally within Neuroscience indications (pre- and post-launch).
• Must have established industry network and relationships within the territory.
• Influential presentation style with demonstrated ability to uncover and address customer needs and effectively manage customer concerns and questions.
• Ability to establish rapport and build strong relationships with a diverse customer base.
• Strong business, analytical and scientific acumen.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Must have all relevant professional licenses and credentials required for the job.

We would prefer for you to have:

• In addition to full command of German (mother tongue level), full proficiency in English (written and spoken) for effective collaboration across international Acadia teams.
• Self-Motivated with a high sense of urgency, can do mentality, well organized, with a strong collaborative approach, high problem-solving attitude.
• Resilience and ability to deliver in a fast-paced, dynamic environment and adapt to changing market condition.
• High ambiguity tolerance and ability to create business results in a “start-up” environment.
• Ability to travel, both within Europe and internationally.

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