Junior Promo Support Manager

We are looking for a driven and passionate professional Junior Promo Support team member to join us!

• Previous experience working in the iGaming industry: Customer support, Casino Coordinator, or Compliance Coordinator;
• Proven proficiency in Excel, Jira, and the Microsoft Office suite;
• Proven professional proficiency in English is a must. Knowledge of any other languages would be an asset;
• High communication skills, the ability to organize a day-to-day task, a willingness to learn, and a curious mind are a must-have.
  
  

You will have day-to-day responsibility for:

• Providing full support to Promo Managers and the Team Lead in building and
• maintaining promo campaigns;
• Assisting in daily operations: setup file preparation, campaigns creation, maintaining trackers, etc.;
• Becoming an expert in using our Back Office, Client Area and Tableu systems;
• Supporting promotional planning alongside Promo Managers;
• Provide customer support via Jira tickets;
• Assist in creating tasks for copywriter and promo designer.
  

You will work closely with:

Our Promo Managers and our Promo Team Lead, who will manage this role.

🎰 Join us to be a part of the international iGaming market with a top European solution provider;

💰 A nice bonus system as a cool addition to your salary;

📆 Unlimited vacation and sick leave. Yes, we care about people;

📈 Investing in your growth. You have a budget for self-study;

🏥 Healthcare coverage for Ukrainian and other EU countries;

🫂 Consultations with a corporate psychologist;

🇬🇧 Compensation for foreign language courses;

🎁 Gifts for personal life events;

☕️ With us, you will no longer see hyper-control and micromanagement;

🏢 You can choose work format: fully remote, office or hybrid;

🖥 Modern work equipment;

🚚 Support of relocation to our hubs;

💕 Friendly team, that will understand and support you;

⏳ Flexible working hours based on tasks completion. From 9:00-11:00 AM.