Facility Manager

We are looking for Facility Manager

Connect with us to connect the world

Are you prepared to join the HR team at 12Go and help us build the leading online travel platform, providing seamless booking experiences for travelers worldwide?
12Go, a part of Travelier group, is a multi-modal travel agency of the new generation, based in Bangkok, Thailand. Our vision is enabling any customer to instantly book any route in the world!
We're not your typical HR team—we're on a mission to change the way people experience work! We’re business partners, change-makers, and storytellers, driving data-powered decisions that make a real impact. We work hand-in-hand with teams across the organization, turning insights into action and constantly challenging the status quo. We don't settle for "good enough"; we’re always pushing boundaries to create a workplace where every employee thrives.
If you're ready to bring your passion, creativity, and drive to a team that’s redefining the HR experience, we want you! Let’s make a difference, have some fun, and deliver unforgettable experiences that leave a mark.
Ready to take HR to the next level? Apply now and let’s build something amazing together!

About the Role:
We are seeking a highly organized and proactive Facility Manager to oversee all aspects of office management, facilities, and workplace experience for our growing team. This role is crucial in ensuring our office is a well-maintained, efficient, and enjoyable workspace for our employees.
The ideal candidate will take full ownership of our office operations, move coordination, vendor management, office events, swag management, and offsite planning for 200+ employees in Bangkok across three brands. This role reports to the Head of HR

Responsibilities:
Office Relocation
- Oversee the end-to-end process of office relocation, including lease negotiations, liaising with building management, and ensuring a smooth transition for two new floors;
- Manage relationships with vendors for repairs, IT support, furniture, design, and equipment procurement;
- Support employees’ in relocation and settling down.

Facility & Equipment Management
- Ensure a fully functional office by addressing infrastructure issues such as broken doors, damaged furniture, and other maintenance needs within a budget;
- Oversee daily office operations for 200 employees (across multiple floors), including deliveries, pantry stocking, and cleaning services management;
- Be the first point of contact for any office-related IT concerns, including WiFi, video conferencing, IT support, and others;
- Manage the outsourced IT support company, ensuring quick and effective troubleshooting and problem resolution;
- Ensure all technology and equipment in the office is operational, updated, and well-maintained.

Team-building administration
- Execute in-office activities based on HR’s vision, such as Songkran, Halloween, Chinese New Year, and others;
- Manage the planning, decorations, catering, and execution of themed office events;
- Coordinate outdoor events for individual teams or departments based on business departments, including coordination, reservations, payments, reports, content generation, etc.

Swag Management
- Own the end-to-end process of swag procurement, maintenance, and distribution for three brands;
- Manage storage and inventory of swag items, ensuring timely updates and replenishments;
- Work with vendors on custom designs, ordering, and quality control.

Offsites Coordination
- Serve as the primary point of contact for external team-building activities;
- Research, book dining reservations, settle invoices, and coordinate logistics for events such as Korean BBQ nights, escape rooms, and other outings;
- Oversee all aspects of large offsite events, including venue research, vendor negotiations, booking hotels, arranging room pairings, merchandise management, and managing logistics to ensure seamless execution.

Budget Ownership
- Own the budget for office management and team buildings.

- At least 3 years of experience as a Facility Office Manager (not receptionist or administrative roles);
- Native Thai, fluent English speaker with strong communication skills;
- Proven experience in office management, facility operations, or a similar role;
- Excellent vendor management and negotiation skills;
- Proactive problem-solver with a hands-on approach;
- Experience managing budgets for office needs, events, and offsites.

- Modern office in Bangkok;
- WFH benefit (once a week);
- Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms);
- Annual company offsite;
- Corporate events and team buildings;
- High-growth start-up international environment.

What should I do to dive into 12Go company culture?
Apply! Update your CV and get ready to experience the best interview flow with our top talents

We can’t wait to see you and share this awesome adventure together!